Optiplex 755 PCI Serial Port Driver ??

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Optiplex 755 PCI Serial Port Driver ??

  • Can anybody direct me to the driver for the PCI Serial Port and PCI Simple Communications Controller for an Optiplex 755. It is NOT a modem as I do not have anything installed. I am pretty sure it is the onboard serial port driver as no serial com port is showing up in device manager and nothing I load will fix it. I would have thought the chipset driver would have but it did not. I am using XP SP2.
     
     
  • rievandusky,


    Welcome to the Dell Community Forums.


    You need to install the Intel AMT SOL/LMS driver in order to get the serial port out of the Other devices category.

    As far as the PCI Simple Communication driver, you need to install the Intel AMT HECI driver.

    Both are under the Chipset driver category on the Dell Resource CD.
  • Is there a Window 2003 driver for the PCI Simple Communication Controller for the Dell Optiplex 755?
  • tnoll...

     

    ... I too am seeking a PCI Simple Communication Controller driver for Server 2003.  Have you progressed in a resolve for this?  If so, do you have a step-by-step you can share.

     

    I too have created a new post titled "Optiplex 755 w/Server 2003" with the same inquiry.

     

    Thanks,

    ... TJ


  • tnoll wrote:
    Is there a Window 2003 driver for the PCI Simple Communication Controller for the Dell Optiplex 755?

    No. There are no iAMT drivers for Windows Server 2003
  • February 5, 2008

    Note0: The following is NOT formally supported via Dell or Intel, but a workaround.  Implementation is at your own risk.

    Note1: Still under test, therefore your response and/or experience is encouraged

    Note2: Reversible fixes are not supported  

    Subject: PCI Simple Communication Controller (Optiplex 755 w/Server 2003) (Q35 Chipset)

    Topic: HECI.inf modification

    Dell Driver: AMT HECI (R162295)

    The following modification allows HECI.inf to be recognized within Server 2003

      Open the HECI.inf using Notepad

      Within the section titled "Manufacturers and Models Section" locate the sub-section [Intel.NTx86.5.2]

      Remove the default content, which is described as an ";empty section, so this INF does ... " (see example below)

      Replace the content with the information within the sub-section [Intel.NTx86.5.1] (see example below)

      Save

      Within Device Manager, update the driver manually... pointing to the HECI folder.

    Example before the modification:

      [Intel.NTx86.5.2]

      ; Empty section, so this INF does not support NT 5.2 and later for x86. (2003)

      [Intel.NTx86.5.1]

      ; DisplayName               Section           DeviceId

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29B4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29C4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29D4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29E4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29F4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28B4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28C4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28D4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28E4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28F4

    Example after the modification:

      [Intel.NTx86.5.2]

      ; DisplayName               Section           DeviceId

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29B4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29C4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29D4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29E4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29F4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28B4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28C4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28D4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28E4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28F4

      [Intel.NTx86.5.1]

      ; DisplayName               Section           DeviceId

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29B4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29C4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29D4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29E4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_29F4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28B4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28C4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28D4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28E4

      %HECI_DeviceDesc%=HECI_DDI, PCI\VEN_8086&DEV_28F4

  • Since I didn't see anyone confirm this, I'm posting to advise that following the process mentioned will indeed allow the installation of the PCI Simple Communication Controller with Windows 2003 Server.
  • I am installing WinVistaBusinessSP2 on a Dell Optiplex 755 and I ran into the same problem, I installed the fix mentioned, Intel_AMT-HECI_A02_R255437, and it worked. Thanks!

  • Server 2003 can use XP drivers,  Server 2008 can use VISTA/WIN7 Drivers.

    Report Unresolved Customer Service Issues here
    I do not work for Dell. I too am a user.
    The forum is primarily user to user, with Dell employees moderating.

  • thanks very much.  i just installed windows 7 on a Dell Optiplex 755.  it found and loaded all the drivers except for the these.  i used the ones you suggested listed for Vista (no windows 7 drivers listed for the 755)  and it worked great!

  • There is no PCI Simple Communications Controller sounds like the fritz chip is activated and you did not install the chipset drivers.  The TPM (ST Microelectronics Trusted Platform Module ) chip has a unique and secret RSA key.  The name "Fritz chip" was coined by Professor Ross Anderson.

    Bios A04 has the following fixes.

    1. Removed China (Sinosun) TPM support.

    2. Resolved defect with the floppy IDE redirection feature.

    3. Optimized PCI-Express training algorithm for certain multi-head video cards.

    4. Added ImageServer support.

    5. Added SATA legacy mode support for older operating systems.

    6. Improved handling of scenario where system runs out of Option ROM space.

    7. Updated TxT AC Module to 1.3.

    8. Added support for systems with no TPM installed.

    9. Updated ME firmware to 1125 (UUID fix for AMT provisioning).

    10. Improved hard drive password support in RAID mode.

    11. Added support for RAID 0.

    12. Changed default power policy to support MEDIASABLE SKU.

    Report Unresolved Customer Service Issues here
    I do not work for Dell. I too am a user.
    The forum is primarily user to user, with Dell employees moderating.

  • Thanks!  That took care of the "problem" driver.

  • The AMT AND HECI Drivers I believe are under chipset.

    Also the Newest Version of the drivers seem to Apply to All Windows AKA XP, Vista, WIN7

    AD198X  64 bit Audio

    Analog Devices-Driver
    http://ftp.us.dell.com/audio/R164900.exe
    Recommended
    9/27/2007
    6.10.x.5491, A02
    Applies to:
    Systems
    OptiPlex 330
    OptiPlex 755
    Precision T3400
    Precision T5400
    Precision T7400
    Operating Systems Windows Vista 32-bit Windows Vista 64-bit

    With the Newer Files you don't need to jump thru hoops for.

    One Size Fits all.

    Operating Systems

    Windows 7 32-bit

    Windows 7 64-bit

    Windows Vista 32-bit

    Windows Vista 64-bit

    Windows XP

    Windows XP x64

    Chipset

    ftp.us.dell.com/.../R174616.exe

    HECI

    ftp.us.dell.com/.../Intel_AMT-HECI_A02_R255437.exe

    SOL

    ftp.us.dell.com/.../Intel_AMT-SOL--LMS_A02_R255438.exe

    Hard Drive Installation (via WinZip) with Setup.exe File for Intel_AMT-HECI_A02_R255437.exe

    Download

    1.Click Download Now, to download the file.

    2.When the File Download window appears, click Save (Windows XP

    users will click Save) this program to disk and click OK.  The Save In:

    window appears.

    3.From the Save In: field, click the down arrow then click to

    select Desktop and click Save.  The file will download to your desktop.

    4.If the Download Complete window appears, click Close.  The file

    icon appears on your desktop.

    Install

    1.Double-click the new icon on the desktop labeled Intel_AMT-HECI_A02_R255437.exe.

    2.The Self-Extracting window appears and prompts you to extract or

    unzip to C:\DELL\DRIVERS\R255437. Write down this path so the executable (I.e.

    Setup.exe) file can be found later.

    3.The Self-Extractor window appears.

    4.Click OK.

    5.After completing the file extraction, if the Self-Extractor

    window is still open, close it.

    6.Click the Start button and then click Run.

    7.Type C:\DELL\DRIVERS\R255437 in the Open textbox and then click OK.

    8.Follow the on-screen installation instructions.           

    Report Unresolved Customer Service Issues here
    I do not work for Dell. I too am a user.
    The forum is primarily user to user, with Dell employees moderating.

  • Thank you i finnaly found the drivers for my Optiplex computer thank you so much

  • Hello

    Driver of the PCI Serial Device installed with success on Windows 2003 R2

    Use the driver R255437 (HECI) and edit HECI.inf file.

    Many Thanks