Optiplex GX620 - Won't Turn On

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Optiplex GX620 - Won't Turn On

  • I was working on the computer this morning and went down the hall to get something and when I came back, the computer was off.  I tried to restart and it will not turn on.  I have unplugged everything and tried to restart with only the power cord plugged in and it will not turn on.
     
    I tried another power cord and it did not help.  When I opened the computer up, all I see is one solid amber light on.  Is there anything I else I can do to get it working again?  Is there a fuse or something that might have blown on the computer?
     
    What likely is the problem?
  • What is color on the power button

    how about the colors of the ABCD lights on the back

  • I'd also try unplugging the hard drive. I've seen this on the 520/620 before. The HD is bad and the computer acts like a bad PSU.

    My Video Blog on PC Repair http://jasonthepcmd.blogspot.com

    My Youtube Channel http://www.youtube.com/jasonthepcmd

  • There are no lights at all on the power button.  I don't know what the ABCD lights are, but the only light I see at all that is on is a yellow light which is solid on when I open up the case.  There are no other lights on at all.
  • On the gx620 they are 1234 lights on the front panel.

    My Video Blog on PC Repair http://jasonthepcmd.blogspot.com

    My Youtube Channel http://www.youtube.com/jasonthepcmd

  • oopsies
  • Hi there,

    we have a similar problem with a GX620 (no need to start a new thread):

    When you push the power button the pc will turn on (you hear the fans inside turn on) and everything seems to be fine until the power button will turn orange and the monitor does not respond at all (no signal).

    On the front panel the digits 2 & 3 are lit and the pc won't boot.

    Has anybody an idea what could be wrong or how to solve our problem?

    Thanks in advance.

    Message Edited by SDT53721 on 09-05-200606:54 AM

  • I'd start with the computer documentation on the Dell website as to what the 2 and 3 lights mean.

    According to the documentation it is a hard drive cable issue. Check all the cables inside the computer and retry.

    Message Edited by stonent on 09-05-200609:55 AM

    My Video Blog on PC Repair http://jasonthepcmd.blogspot.com

    My Youtube Channel http://www.youtube.com/jasonthepcmd

  • plz can you help me: power button ABCD lights on the back are orange 

  • did anyone ever have an answer to this problem? my dell gx620 just did the same thing to me yesterday..i can't afford a new one so i would really like to fix this one any help would be great thank you

  • dawgylove

    did anyone ever have an answer to this problem? my dell gx620 just did the same thing to me yesterday..i can't afford a new one so i would really like to fix this one any help would be great thank you

    There is no fix for a bad power supply other than to replace it.  The internal power supply has 2 sections a linear power section that provides 5v standby current and then the rest of the unit.  The entire switching section can DIE and the standby power will still work but that is NOT an indication that the power supply is fine.

    If you unplug ALL CABLES everywhere and press power until the light inside goes out then plug ONLY power cable back in does it come on?

    If not the power supply is likely dead.

    Report Unresolved Customer Service Issues here
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