8300 failure. GYYG, checkpoint KRST

Desktop

Desktop
Desktop computer Forums (Audio, General Hardware, Video)

8300 failure. GYYG, checkpoint KRST

  • My son was using the 8300 the other day, got Bad_Pool_Caller and then memory dump.  He shut down by holding power button in for 5 seconds.  Now, when we boot, it either freezes on the bios screen with the bar partway across, or it says it's failed at checkpoint KRST.  Lights are GYYG.
     
    Unplugged everything, tried different keyboard per other posts.  No change.  Remove battery.  Checked and it tests as weak.  Held power button in, then put battery back.  Reboot, no change.  Any ideas?

    With over 30,000 posts (through early 2007), Rickmktg hasn't bought a Dell computer since July 2005, but has bought two Lenovo laptops...   

    http://www.rickmktg.com/delltalk.htm

  • Check the condition of the capacitors on the system board. This model is known for cap failure - if any are bulging and/or leaking, the system board should be replaced.


  • ejn63 wrote:
    Check the condition of the capacitors on the system board. This model is known for cap failure - if any are bulging and/or leaking, the system board should be replaced.


    On my list to do this weekend already, thanks.  Hoping that's NOT the issue.

    With over 30,000 posts (through early 2007), Rickmktg hasn't bought a Dell computer since July 2005, but has bought two Lenovo laptops...   

    http://www.rickmktg.com/delltalk.htm



  • rickmktg wrote:
    My son was using the 8300 the other day, got Bad_Pool_Caller and then memory dump.  He shut down by holding power button in for 5 seconds.  Now, when we boot, it either freezes on the bios screen with the bar partway across, or it says it's failed at checkpoint KRST.  Lights are GYYG.
     
    Unplugged everything, tried different keyboard per other posts.  No change.  Remove battery.  Checked and it tests as weak.  Held power button in, then put battery back.  Reboot, no change.  Any ideas?
     
    Update - got new battery, it tested great, installed, no difference.  Motherboard light is green, back lights are GYYG still.

    With over 30,000 posts (through early 2007), Rickmktg hasn't bought a Dell computer since July 2005, but has bought two Lenovo laptops...   

    http://www.rickmktg.com/delltalk.htm



  • rickmktg wrote:
    My son was using the 8300 the other day, got Bad_Pool_Caller and then memory dump.  He shut down by holding power button in for 5 seconds.  Now, when we boot, it either freezes on the bios screen with the bar partway across, or it says it's failed at checkpoint KRST.  Lights are GYYG.
     
    Unplugged everything, tried different keyboard per other posts.  No change.  Remove battery.  Checked and it tests as weak.  Held power button in, then put battery back.  Reboot, no change.  Any ideas?
     
    UPDATE - removed battery, graphics card, memory sticks, unhooked all drives.  Attempted to boot.  Reinstalled everything, reset in bios, works fine.  DIAGNOSIS - it appears that battery was so low voltage that it caused the issue.  Never, ever, had this happen on a computer I've owned.

    With over 30,000 posts (through early 2007), Rickmktg hasn't bought a Dell computer since July 2005, but has bought two Lenovo laptops...   

    http://www.rickmktg.com/delltalk.htm



  • rickmktg wrote:


    rickmktg wrote:
    My son was using the 8300 the other day, got Bad_Pool_Caller and then memory dump.  He shut down by holding power button in for 5 seconds.  Now, when we boot, it either freezes on the bios screen with the bar partway across, or it says it's failed at checkpoint KRST.  Lights are GYYG.
     
    Unplugged everything, tried different keyboard per other posts.  No change.  Remove battery.  Checked and it tests as weak.  Held power button in, then put battery back.  Reboot, no change.  Any ideas?
     
    UPDATE - removed battery, graphics card, memory sticks, unhooked all drives.  Attempted to boot.  Reinstalled everything, reset in bios, works fine.  DIAGNOSIS - it appears that battery was so low voltage that it caused the issue.  Never, ever, had this happen on a computer I've owned.
     
    Well, it was too good to be true.  This morning is again displaying GYYG and stops booting part way through the bios screen.  No difference with drives disconnected, so it must be motherboard...

    With over 30,000 posts (through early 2007), Rickmktg hasn't bought a Dell computer since July 2005, but has bought two Lenovo laptops...   

    http://www.rickmktg.com/delltalk.htm

  • Turned out it was a bad memory stick despite the diagnosis of a bad motherboard.  System is now functional.

    Message Edited by rickmktg on 09-23-2006 08:12 PM

    With over 30,000 posts (through early 2007), Rickmktg hasn't bought a Dell computer since July 2005, but has bought two Lenovo laptops...   

    http://www.rickmktg.com/delltalk.htm