Report Unresolved Customer Service Issues here: Dell - Unresolved Customer Service IssuesI do not work for Dell. I too am a user. The forum is primarily user to user, with Dell employees moderating.
Mark1025 wrote:maybe..however you should do the dianostics suggested on the website to troubleshoot a thermal event error incase it isnt, then check the capacitors. Dell will most likely ask you to do this anyway