Message Edited by ronss on 08-30-2005 01:38 AM
Geoff, if all other suggestions don't work then just clear the NVRAM using the procedure I've listed below. During the clearing of the NVRAM all the BIOS settings will be defaulted back to the way they were when the system came from the factory. Clearing the NVRAM is safe to do and won't harm the system. Just do this....
Thanks, Majestic. In fact, Dell Tech. support talked me through a similar fix last night as my readings in the BIOS setup screen had gone crazy and I had been experiencing serious crashes. The technical helpdesk told me to do just as you suggest, except that I pressed the keys three times, except for the B at the end, which was the re-boot. I have had many crashes since buying the computer in March and I suspect that the BIOS has never really been properly set to default for some reason. I still can't see a simple way to re-set the BIOS to default despite people above telling me there is one!
Geoff in London U.K.Dimension 3000 1024 Mb RAMWIN XP Home EditionIE6Outlook Express 6ADSL connection (2 Mb/s)
Majestic - kindly just remind me how to run Dell Diagnostics. A computer 'techie' friend of mind tells me that re-setting the BIOS should be one of the first trouble-shooting steps taken in cases of serious repeated crashes with Blue Screen messages but many computer manufacturers don't encourage users to do this in case they make matters worse. But their technical help desks are told to talk users through it as almost the first thing they do. Apparently a 'no hard disk available' or 'primary drive not recognised' type of message at bootup can almost always be solved by a BIOS re-set, as can many blue screen issues.
I'm certainly learning a lot on this forum, thanks for the info! By the way, why are you still on McAfee version 4? I'm up to 10 (as of last week) and it works fine.
Help, Majestic. My BIOS is definitely resetting itself as I'm getting the 'no hard disk fitted' message on a black screen at bootup. When I reset the BIOS it goes through a 'Primary IDE configuration' process before loading XP. If I go into the BIOS after the first error message, the hard disk does not show - 'not fitted'. How can the BIOS keep getting corrupted? I'm using my wife's computer to send this message, by the way.
After an hour on the telephone to Dell, they have diagnosed a HD failure and will collect the machine on Monday. Thanks for all the help, though - very informative. Have a good weekend.Geoff in London U.K.Dimension 3000 1024 Mb RAMWIN XP Home EditionIE6Outlook Express 6ADSL connection (2 Mb/s)