Blue Screen ***STOP: 0x00008086 error... - General Hardware - Desktop - Dell Community

Blue Screen ***STOP: 0x00008086 error...

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Blue Screen ***STOP: 0x00008086 error...

  • I presently have a Dimension 8400 that daily is giving me a blue screen that under Technical Information displays the following: ***STOP: 0x00008086 (0x00000000, 0x00000000, 0x00000000, 0x00000000). The only alternative I have is to push the power button to reboot. After rebooting a message screen displays a path which takes me to Intel website to ChipSet screen. I have download and installed the driver for the chipset, however I am still experiencing the STOP: 0x00008086 blue screens.

    Are there any suggestions of fixing this issue?

    Thanks,
    trwctw
  • Boot and run the Dell diagnostics (F12 at startup) on the hard drive (extended test, including surface scan) and memory.
  • I am having the same problem as trwctw.  The Blue Screen with STOP: error 0x00008086.  I have a new Dimension 8400.  I ran the Dell Diagnostics (F12) at start up and the hard drive passed.  The diagnostics for the CD and DVD drives were not supported. 
  • Not necessarily an answer to your problem, but this may help point you in the right direction: http://aumha.org/win5/kbestop.php

    Cosmos S case, Evga 750i FTW Motherboard, PCP&C 860W Power Supply, E8400 OC'd to 3.9 GHz, Zalman 9700 CPU cooler, Dual Evga 260-216 SC, 4 GB RAM, 260 GB HD, Dell U2410 IPS monitor, Windows XP/SP3.

     

  • After having read several messages regarding this error I have gone to the Intel home page and downloaded the file Infinst.zip.  The chipset on my PC is 925X/XE Express Chipset Family.  I have installed the Intel update (Ver 7.0.0.1019 dated 4/18/05) and will report back if the Blue Screen error stops.

    bgf41

  • By chance did you try the Dell January '05 chipset update before installing the one from Intel?

    http://support.dell.com/support/downloads/format.aspx?c=us&cs=19&l=en&s=dhs&SystemID=DIM_PNT_P4_8400&os=WW1&osl=en&deviceid=3268&devlib=27&category=27&releaseid=R91894

    Cosmos S case, Evga 750i FTW Motherboard, PCP&C 860W Power Supply, E8400 OC'd to 3.9 GHz, Zalman 9700 CPU cooler, Dual Evga 260-216 SC, 4 GB RAM, 260 GB HD, Dell U2410 IPS monitor, Windows XP/SP3.

     

  • No I did not because I purchased my computer in March and assumed that was already installed because it is dated January.

    bgf41

  • Did the Intel chipset driver you downloaded solve your problem?

    Message Edited by VCraig on 06-04-2005 05:39 PM

    Cosmos S case, Evga 750i FTW Motherboard, PCP&C 860W Power Supply, E8400 OC'd to 3.9 GHz, Zalman 9700 CPU cooler, Dual Evga 260-216 SC, 4 GB RAM, 260 GB HD, Dell U2410 IPS monitor, Windows XP/SP3.

     

  • So far so good.  I have not seen the BSOD stop error since I installed the Intel Chipset update and I have been on the computer all day.  I am not sure that this is enough time though.  If I get the error again I will put a note on the forum.

    bgf41

  • I spoke too soon.  Just got the BSOD.  I was on the Internet and replacing a CD. 

    bgf41

  • Out of curiousity I've searched Google, AltaVista, Microsoft support, etc., and have yet to find any reference to the "STOP: 0x00008086"  code you and apparently others are getting with the D8400's. I'm wondering if it's a Dell BIOS issue with the D8400's. Do you get the BSOD with nothing else connected to your computer other than the mouse and keyboard?   

    Cosmos S case, Evga 750i FTW Motherboard, PCP&C 860W Power Supply, E8400 OC'd to 3.9 GHz, Zalman 9700 CPU cooler, Dual Evga 260-216 SC, 4 GB RAM, 260 GB HD, Dell U2410 IPS monitor, Windows XP/SP3.

     

  • I have upgraded the Bios to A06.  All that I have connected is the keyboard, mouse, dsl line, and speakers.  I just sent a message to Intel to see if they can add anything.  I do not want to send the PC back to Dell because I have not lost any data - it is just an annoyance and should not be happening.

  • If I was in your shoes I'd try running the system w/o the DSL connection, i.e., no peripherals except the KB and mouse (no speakers, nothing..).
     

    Message Edited by VCraig on 06-05-2005 12:04 AM

    Cosmos S case, Evga 750i FTW Motherboard, PCP&C 860W Power Supply, E8400 OC'd to 3.9 GHz, Zalman 9700 CPU cooler, Dual Evga 260-216 SC, 4 GB RAM, 260 GB HD, Dell U2410 IPS monitor, Windows XP/SP3.

     

  • Hello,

    I am having same problem on my new D 8400.

    Any answer for this Problem?

     

    Thanks,

    Sean

  • Sean,

    I have an idea that it is something running in the background that causes this because it happened once on my PC while I was away from it.  I cam back to the computer an the Blue Screen was there.  Using MSconfig, I have stopped Norton's Ghost and Webroot's Spy Sweeper both of which I installed shortly after I purchased the PC.  I will wait and see if the error stops.  Do you by any chance have either of these programs running in the background?

    bgf41