Every once in a while for no reason the screen goes blank and the following message is on the screen:
Phoenix ROM BIOS PLUS Version 1.10 A03
Copyright 1985-1988 Phoenix Technologies Ltd.
Copyright 1990-2003 Dell Computer Corporation
All Rights Reserved
Dell System Dimension 8250 Series
Primary hard disk drive 0 not found
Strike the F1 key to continue, F2 to run the setup utility
After striking the F1 key then it says:
Strike F1 to retry boot, F2 for setup utility
I have not tried anything striking the F2 key. The only way I can get the computer to restart is to shut it down by pushing the power button.
Thank you for any help you might have to offer on this.
Are you eventually able to get the computer to start by shutting down and restarting? If not, hit the F2 key when the error message appears to go into the BIOS setup. Change the Primary IDE dveice setting to "Auto" then hit the Esc key to save changes and reboot. If this doesn't solve the problem, shut down the computer, open the case and make sure all cables between the hard drive and motherboard are securely connected.
After I push the power button the computer does shut down. Then I push the power button again to restart the computer and it restarts fine. All is well until I get that message again. I say it happens on the average of once a week.
Message Edited by tc27407 on 05-25-2003 02:58 PM
"Live Free -- Die Hard"
Forum Member since March 1998
thanks guys i got it i pressed space bar a lot and it brought me to a window thanks
Thanks for all the help so far everyone.
I just opened the case and looked at everything and didn't see anything out of the norm. I also unpluged and checked all of the harnesses going to all of the drives and going to the motherboard and all looked good and made sure all was pluged in good.
So now I wait and see. I'll let everyone know if that took care of it or not.
This sounds like what happened to mine. I have to restart by either Ctrl+Alt+Del or pushing the power button, and when it comes up this is what it says:
F12 Boot Menu
OptiPlex GX260 Series
BIOS Revision A03
then i hit F12 to go to the menu where it says:
Copyright 1990-2002 Dell Computer Corporation
All Rights Reseved
Dell System OptiPlex GX260 Series
but when i hit F1, it definately does not continue, it says the same message again every time. PLEASE help if you can. Thank you for your time.
Refurbished DELL OptiPlex GX260 Desktop
Intel P4 1.7 MHz
256 GB of RAM installed
20 GB IDE Hard Drive
Windows XP Pro installed
IDE CD ROM Drive installed (various speeds)
1.44 Floppy Drive installed
2 DIMM slots
2 PCI slots and 1 half height AGP slot
2 PS/2 Ports
4 USB Ports (2-back, 2-front)
2 Serial Ports and 1 Parallel Port
Onboard Network and Audio installed
If my answer was helpful, please use the 'Did this answer the question' and click: YesForum Member since 2001I am not employed by Dell