I have a Dell KM714 used with a Dell computer. There does not seem to be any way to use the numeric keypad and the non-numeric functions of that pad do not seem to work either. So that part of the keyboard is totally useless. There does not seem to be a Num Lock switch (but there is a Caps lock key). Any help would be appreciated.
Check the battery. Replace it if it's been awhile since you changed it.
Always include exact PC model and version of Windows in your posts.
Did you install the drivers for this keyboard? Be sure to select the correct version of Windows before downloading the drivers:
Did you open the control panel and look for the option to use the number pad as arrow keys or numbers?
Have you looked in BIOS setup (reboot and immediately press F2) to see if there's an option to turn Num Lock on at every boot?
If this answers your question, please click Yes
Forum Member since 2004
I am NOT a Dell employee
One more thingy...
You may need Dell QuickSet software installed -if available for your model and version of Windows- to enable num lock.
Depending on PC and version of Windows, QuickSet may put the number 9 on the taskbar (typically in the hidden icons area on the taskbar) that turns num lock on/off.
Your results may vary...