I bought a very expensive computer to use for a small business and during the initall start up my computer crashed while setting up Windows 7. Ever since then I have had nothing but problems with this computer and I don't have the time or computer knowledge to get to the bottom of all my software and maybe hardware problems. I'm at the dell website and I am looking at the XPS 8300 Original Configuration which I'm guessing should be the way it was set up by dell before it was sold to the retailer I purchased this desktop tower from.
My question is I have this Part Number 1N7HK - With this description = (Dual In - Line Memory Module, 2G, 1333, 128x64, 8, 240, 1RX8)
Now when I purchased this computer from a retail store it was labled that the computer had 12GB of RAM. My configuration on the dell website from the Original Config say that there were two of these parts.
I am new to computers, but I heard and was told that you always configure RAM in 2GB segments. I don't even know if that is correct, and I don't know anything about the new RAM set ups with strips of 4GBs and 8GBs in one part. With two of these parts how much RAM does my system have?
2 Part number 1N7HK - With this description = (Dual In - Line Memory Module, 2G, 1333, 128x64, 8, 240, 1RX8)
How much RAM does this give my System? I'm guessing it would give me 8GB (I can't find any info about this part and I'm guessing that it is two strips of 4GBs each) if they are working at all since I've read that RAM is like a light bulb and is either working or it is not.
Can anyone help me out with this?
RAM is typically installed in matched pairs for dual channel, but not necessarily as 2-GB modules. According to the manual, this system can use 1-, 2-, and 4-GB RAM modules. The minimum RAM is 3 GB and maximum is 16 GB.
If I understand your post correctly, you have two sticks of part # 1N7HK RAM, so that means you have 4 GB of RAM.
Reboot and press F2 before Windows starts to load to open BIOS Setup. Review the Memory Information entries to see amount, speed, type etc of RAM the system is actually recognizing. If it's reporting less than what the label says (12 GB) you need to talk to the retailer, asap.
Once you get that sorted out, perhaps somebody can help with the other problems if you post the details of the errors.
If I've solved the problem, please mark my post as "Verified Answer".
Forum Member since 2004
I am NOT a Dell employee