XPS 8300 - Ethernet controller driver

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XPS 8300 - Ethernet controller driver

This question has been answered by JWdc

Hi there,

maybe one of you guys can help me figuring out this problem:

I just did a fresh install of Windows 7 (64bit, Home premium) on my XPS 8300, since I have just put in a SSD and wanted to start from scratch with it. Everything went fine, except for one thing: in device manager the ethernet controller does complain it doesn't have a driver installed... The chipset utility and all the other drivers from Dell for the XPS are installed, though.

My system does not have WLAN, so I'm stuck without network on that machine...

Does anyone have an idea to fix this?

Verified Answer
  • Try this

    This is the direct link for the XPS 8300  LAN driver from the Dell site.  Pop this on a flash drive and install on your xps 8300. 

     

    I have also often used the driver update utility at the Intel site for my XPS 8300 (here downloadcenter.intel.com   however,for the scan to run, you of course need a functional network connection on the target system.

All Replies
  • Try this

    This is the direct link for the XPS 8300  LAN driver from the Dell site.  Pop this on a flash drive and install on your xps 8300. 

     

    I have also often used the driver update utility at the Intel site for my XPS 8300 (here downloadcenter.intel.com   however,for the scan to run, you of course need a functional network connection on the target system.

  • That's the one. Thanks a lot for your quick help!

    Actually this driver is also on my XPS Driver CD, but somehow the CD installation program didn't suggest this Broadcom NIC to be present on my system. So I thought the board must use the Intel NIC just like the original H67. Should have tested the Broadcom driver right away...

    Anyway, it's working now - thanks again.

  • Any update on this? I am behind the game on the SSD conversion but just ran into the same issue and the above link is dead...
  • lbluejay15
    Any update on this? I am behind the game on the SSD conversion but just ran into the same issue and the above link is dead...

    I presume you have an XPS 8300 too, but you didn't say what version of Windows you're using.

    The Broadcom ethernet driver for Win 7 64-bit on the XPS 8300 is here.

    If this answers your question, please click  Yes  

    Ron

    Forum Member since 2004

    I am NOT a Dell employee

  • I have the XPS 8300 also, but with Windows 8.1.  The network card disappeared all together after a power surge.  When I click on the link above, there is nothing there.  And according to the Service Tag page, there is no Windows 8.1 support.  

    So am I screwed?  Can this be fixed?  Any help would be greatly appreciated!

  • D.Albert

    I have the XPS 8300 also, but with Windows 8.1.  The network card disappeared all together after a power surge.  When I click on the link above, there is nothing there.  And according to the Service Tag page, there is no Windows 8.1 support.  

    So am I screwed?  Can this be fixed?  Any help would be greatly appreciated!

    If you were able to use the onboard NIC with Win 8.1 before the power surge, there must be a Win 8.1 driver available for it. First look in BIOS setup (reboot and press F2) to make sure the onboard NIC hasn't been disabled. Be sure to save any change before exiting setup.

    Alternatively, copy all the current BIOS settings and then reset BIOS to factory defaults which might fix the problem. After resetting BIOS to the defaults, go into BIOS setup again and confirm the new settings match what you wrote down or change to match.

    If that doesn't help, look in Device Manager for details about the NIC and then go to the Broadcom(?) site to find a suitable driver.

    But if you had a power surge, the NIC may have gotten fried.  And in that case, you either need to replace the motherboard or -and less expensive- install an add-in PCI-e NIC card that's compatible with Win 8.1. Check slot availability before purchasing a NIC card. And if you install an add-in NIC, be sure to disable the onboard NIC in BIOS setup.

    If this answers your question, please click  Yes  

    Ron

    Forum Member since 2004

    I am NOT a Dell employee

  • I have the Dell XPS 8300 with windows 10 (I upgraded) and my Ethernet just disconnects randomly. When this happens the only way i can fix it is by restarting my PC. Is there any drivers i can get for windows 10? I have run windows update and that has not fixed it. Please help?

  • Pater52

    I have the Dell XPS 8300 with windows 10 (I upgraded) and my Ethernet just disconnects randomly. When this happens the only way i can fix it is by restarting my PC. Is there any drivers i can get for windows 10? I have run windows update and that has not fixed it. Please help?

    Open Device Manager and double-click the entry for your NIC. Click the Power Management tab and uncheck the box "Allow PC to turn off....". Exit Device Manager and open your Power Options screen and go to Advanced Options. Look for an option to turn off the NIC and disable it there too. Reboot and see if that fixes it.

    You may need to adjust Sleep settings on the Power Options screen, if the above doesn't help.

    If this answers your question, please click  Yes  

    Ron

    Forum Member since 2004

    I am NOT a Dell employee