I've spent the past week battling various BSOD messages (referencing 0x00000050) that occur when I attempt to read a CD (i.e., play music or look at photos on CD). I've run various diagnostics, updated drivers, reseated memory. Today I ran the Dell PC check-up and it told me I have 3325MB of total physical memory. I'm supposed to have 4 GB so I assume one of the memories died. May I just pull them out one at a time to check them, or must they be in a particular configuration? And if I must replace the memory, does it have to be the same make or may I use another DDR2 SDRAM at 800MHz? My desk top is a XPS630i, no overclocking involved.
Thanks, and I hope the memory issue is the answer to my BSOD issue.
No, your RAM is not bad. You simply have a 32-bit operating system which maxes out at about 3.5GB of RAM.
You've got a nice clue about your blue screen error. So let's start with that. Can you tell me if you have Windows XP, and if you are using Sonic DLA?
Please post back and let me know if you need more help.
Yes, I have Windows XP. I had to search, but I do have Sonic files on my computer. I did another search for "Sonic DLA" and the answer came back "no." So I guess the answer is a qualified "Maybe."
Go to add/remove programs and look for two items. Sonic Update Manager and DLA. Uninstall both of these, then reboot. Try inserting a blank CD disc, if you have one.
The Sonic files are buried inside Roxio Creator DE and Microsoft Plus! Digital Media Edition\Plus DME11.cab. There is also a small text file in C:\I386\COMPDATA that reads "the currently installed driver for the S3 Sonic Vibe audio controller is not compatible with Microsoft Windows XP and will be disabled during the upgrade.
I don't believe I've ever been able to get Roxio Creator to work.
None of the Sonic files is available in the Uninstall utility.
Try uninstalling Roxio Creator.
I uninstalled Roxio Creator to no effect. I tried the "write to a CD" both before and after uninstalling Roxio. Behavior is the same. When I try to write to a disk the wizard takes me almost through the process, then gives a message saying it cannot complete, there was an error in writing process, please click what you want to do, and the computer freezes. I can, however, open the drive and remove the CD.