I am having a problem with USB ports with a clients Dell Inspiron 530 running Visa. The PC had to have the OS re-installed because of bad virus issues. After the OS was reinstalled and all new drivers installed i am getting the constant POPUP about new hardware being added.


Windows needs to install driver software for ____________

please substitute the above _____________for


Unknown Device

Dell USB Keyboard

Dell Photo AIO Printer 926



and there are the normal three choices for each item:


Locate and install driver software

Ask me again later

Don't show this message again for this device.


I clicked on Ask me later, because it allows the keyboard and printer to work.  When I choose Don't show this message again option, it renders the keyboard and printer inoperable.  In addition, the usb ports in the front of the cpu are not working either.  I have flash drives, iPods and an external hard drive that are not being recognized when plugged in.

Does anybody have an ideas? My guess is possible driver related and maybe reflash the BIOS. Based on what my client told me this PC has had issues in the past before it was off warranty and a Dell Tech had to come in an replace some parts.

BTW: these USB ports were working before the reinstall.