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Dell Support Center Update

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I have tried numerous times to update my Dell Support Center.  Each time I get error 1306 Another application has exclusive access to the file C:\Documents and Settings\All Users\Application Data\SupportSoft\DellSupportCenter\SYSTEM\state\logs\sprtcmd.log.  Please shut down all other applications, then click Retry. 

I don't think I have any other applications accessing this file...what do I do?


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