We have a dell xps desktop - Windows Vista 32 bit. We have been trying to clean this computer for four months now. I would like to restore the factory image settings and then upgrade it to Windows 7. My question is, when I do a restore of the factory image settings, will that finally rid my computer of the virus or will it migrate into the new restored settings? Otherwise, I will need to format complete and do a custom install of Windows 7, which will cost me a lot more. Thanks for your help!
As this is a software question, best to post in the Software & Operating > Microsoft OS forum HERE, this board is for Desktop Hardware.
If my answer was helpful, please use the 'Did this answer the question' and click: YesForum Member since 2001I am not employed by Dell