This is the DESKTOP section. It would be better if you posted your Laptop problem in the Laptop section. Helps to get issues resolved or resolved faster.
When you repost, note whether this is a Dell replacement battery or a non-Dell battery.
I am not a Dell Employee
Dell forum member since 2002
Home Built PC with ASUS Z170, i7 6700K CPU, Windows 10 64 bit Pro. SSD drive. Sonar Platinum Recordng Software.
Member of Nashville based R.O.P.E.