I posted the information in the next paragraph yesterday [in bold] and received a helpful reply.
I have a DELL Dimension 8300 with XP Pro, 4 GB RAM and a 120 GB HD that
is essentialy full. I want to add a second HD, say 1 TB, and make it
my primary drive, using the original 120 GB HD for backing up my photo
However, anticipating buying a new HD, I transferred a lot of photos and a few files to an external drive this morning. I then defragged the HD. Now, whenever I try to open Quicken I get an immediate cursor freeze and the only way out seems to be a manual shutdown and reboot. I can't use Ctrl/Alt/Delete to get out of the freze.
The same thing happened when I was trying to use MS Word, but at least it opened and let me do a bit of typing before the same thing happened. This does not, or at least has not, happened with Outlook [yet].
What can I do to fix this? All help will really be appreciated since my wife will only use the desktop and not this laptop.
Here is an update that may help others in the future.
I initially had 500mb of RAM, upgraded to 1gb a while back, with 256mb sticks in each of the 4 memory slots.
I recently upgraded from 1 to 4 by intalling 4 1gb sticks in each of the 4 slots. As I reflect, that's when the problems started. I have since 'solved' this problem by removing 2 gb and now have 2 256 mb sticks and 2 1gb sticks for a total of 2.5gb and my pc runs like a charm. Just to verify that I wasn't overlooking something else, I reinstalled to 2 1gb sticks and repeated the problem. So I now have a stable machine with 2.5 gb of RAM.
Perhaps this was a power supply problem, although how much extra power could the extra RAM need?