Replace the drive, if it's under warranty, then contact Dell Technical Support about this.
If my answer was helpful, please use the 'Did this answer the question' and click: YesForum Member since 2001I am not employed by Dell
This article was printed in today's LangaList, talk about a coincidence
Exploding CDs "We had a rude awakening the other day that you may or may not be aware of. We were testing a brand new computer with a 52X CD ROM. The CD literally exploded, blew out the front of the drive in large chunks barely missing our technician. He could have been seriously hurt. I had never noticed or was aware of the warning on 52X CD ROM drives that addresses voiding of warranty since 'deeply scratched or other poor quality discs, used in this drive may cause damage to the drive and data in the disc. Such discs may break at high speed rotation. If full care is not exercised in relation to this matter, you may void the warranty to this product.' Warranty...., to heck with warranty, this was plastic shrapnel that could seriously hurt a student. We are meeting with our seller and the manufacturer about this.....by the way, the disk he was using was not scratched, old, or poor quality. Have any of you experienced this? Greg Veal"Personally, no, although I've heard of it happening. The problem, ofcourse, is imbalance, just like an out-of-balance tire on your car. Thefaster you drive on an imbalanced tire (or spin an imbalanced CD), theworse the vibration.In CDs, the imbalance can be caused by off-center labels, stickers,excess glue, and such; or by poor manufacturing that places the CD'scentral hole just ever so slightly off center. Cracks, scratches, andthe like can further introduce fault lines into the CD that accumulatestrains as the disc spins up....Three things can help: If possible, use only high-quality disks ratedfor the speed your drives can attain. Visually check CDs before use, anddon't put a scratched or worn disc into a high-speed drive. Finally, ifyou hear excessive noise or feel unusual vibration from an in-use CD,stop the access to the CD and let it spin down ASAP.Shrapnel "blowing out the front of the drive" seems extreme--- andpossibly apocryphal--- but it could happen. I have one 52x CD drivehere, and my most-used drive is a 44x unit, but I've never had anytrouble with either. Still, as faster drives become common, a littlevigilance could prevent trouble.