XPS 8700: No sound from headphone jack

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XPS 8700: No sound from headphone jack

  • I just purchased a Dell XPS 8700 but the headphone jack on the top of the tower is not working. When I plug in headphones, the computer does not even recognize that something is plugged in. However it will notice if I plug something into the microphone jack next to it. Any help would be appreciated.

    Dan

  • I have the same issue. Is anyone out there who knows? I tried Uninstalling the Bluetooth Audio Device in Device manager and restarting but that didn't help.