Optiplex GX280 soundmax integrated digital audio failed, driver issue?

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Optiplex GX280 soundmax integrated digital audio failed, driver issue?

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I have an Optiplex GX280 with soundmax integrated digital audio on Windows 7 SP1. Sound working fine for long time, then nothing. I uninstalled it, rebooted, Windows Update found and installed the same driver. Using known good speakers doesnt work. I tried finding just smwdm.sys, NG. I rechecked the BIOS, integrated audio still enabled. Disabled it then rebooted and re-enabled it.  I found a newer driver, 5.12.02.5280, not compatible. About to call it DOA and order a PCI card, figured I'd give it a shot in the forum. Appreciate the help.

DirectX 11 diag:

no problems found

provider: Analog Devices

name :smwdm.sys

version: 5.12.1.7010

Phoenix ROM BIOS PLUS version 1.10 A08

pentium r 4 cpu 3.2 ghz

3.25GB memory

Verified Answer
  • Use the windows vista driver.

    Windows Vista

    Analog Devices ADI 198x Integrated Audio
     
    Release Date:     1/24/2007        
    Version:     A255.12.01.7010        
    Importance:     Recommended        
    Download Type:     Driver        
    File Format:     Hard-Drive        
    File Size:     3MB     

    R145551.EXE         32 BIT

    R145149.EXE          64 BIT

    Systems
    Dimension Desktop 2400
    Dimension Desktop 3000
    Dimension Desktop B110
    OptiPlex 170L
    OptiPlex GX270 / GX270N
    OptiPlex GX280
    OptiPlex GX520
    OptiPlex GX620
    OptiPlex SX270 / SX270N
    OptiPlex SX280
    Precision 360 / 360N
    Precision 370
    Precision 450
    Precision 470
    Precision 650
    Precision 670
        


    Report Unresolved Customer Service Issues here:

    Dell - Unresolved Customer Service Issues

    I do not work for Dell. I too am a user.

    The forum is primarily user to user, with Dell employees moderating.

All Replies
  • Dell DOES NOT support Vista/Win 7 on this model.  XP is latest OS.  The XP drivers are incompatible.  Windows must have installed a generic "HD Audio Codec" driver that gave you sound.  

    Not sure what drivers you are finding, but as there is no "official" driver, I don't know what to tell you.

    I am not a Dell Employee

    Dell forum member since 2002

    Home Built PC with Gigabyte GA-Z77X-UD5H motherboard, i7 3770 CPU,  Windows 7 64 bit Home/Win 8.1.  SSD drive.  Sonar X3c 64 bit Recordng Software.

     

    Member of Nashville based R.O.P.E.

  • Thank you for the quick reply. Please read my post - Sound working fine for long time, then nothing. Using 7 on this machine for 1.5 years, Vista before that for I dont remember how long. Windows Update found and installed the same driver - before it quit it was using the driver noted at the bottom of my post - 5.12.1.7010, the same one Windows Update found and installed today.

  • It's hard for us to help you when you are using an usupported OS. 

    I am not a Dell Employee

    Dell forum member since 2002

    Home Built PC with Gigabyte GA-Z77X-UD5H motherboard, i7 3770 CPU,  Windows 7 64 bit Home/Win 8.1.  SSD drive.  Sonar X3c 64 bit Recordng Software.

     

    Member of Nashville based R.O.P.E.

  • Please excuse me for saying so but that is a robotic, automatic answer. I didnt post this in any of the many other hardware forums and came straight to this forum because I thought it was the definitive source for anything Dell. Apparently I was wrong about that.

  • Use the windows vista driver.

    Windows Vista

    Analog Devices ADI 198x Integrated Audio
     
    Release Date:     1/24/2007        
    Version:     A255.12.01.7010        
    Importance:     Recommended        
    Download Type:     Driver        
    File Format:     Hard-Drive        
    File Size:     3MB     

    R145551.EXE         32 BIT

    R145149.EXE          64 BIT

    Systems
    Dimension Desktop 2400
    Dimension Desktop 3000
    Dimension Desktop B110
    OptiPlex 170L
    OptiPlex GX270 / GX270N
    OptiPlex GX280
    OptiPlex GX520
    OptiPlex GX620
    OptiPlex SX270 / SX270N
    OptiPlex SX280
    Precision 360 / 360N
    Precision 370
    Precision 450
    Precision 470
    Precision 650
    Precision 670
        


    Report Unresolved Customer Service Issues here:

    Dell - Unresolved Customer Service Issues

    I do not work for Dell. I too am a user.

    The forum is primarily user to user, with Dell employees moderating.

  • There is no call to be terse.  Analog Devices has changed hands several times.

    I think Rockwell Conexant owns them now.

    There aren't any WDDM 1.1 Drivers but Windows Vista WDDM 1.0 Drivers are available.

    Analog Devices passes SoundMAX torch to Conexant

    When Analog Devices said it would stop developing PC audio codecs this summer, we expected the move to empower other audio codec providers. That's exactly what's happened, but not quite in the way one would have thought: Conexant agreed  to "manufacture, distribute, and support ADI's PC audio codec product line."

    12/10/08

    http://www.conexant.com/servlets/DownloadNewsServlet/12102008-1.pdf

    The deal applies to SoundMAX audio solutions for desktop and notebook PCs, which will now complement Conexant's audio offerings. ADI tells us passing the torch to Conexant is the best way to keep serving its customers, and it expects Conexant to "continue the level of support that is necessary and further develop features required by the PC industry."

    As part of the agreement, ADI's PC audio engineering support team has also joined Conexant's ranks. The team will be part of the rival firm's Imaging and PC Media group, and it will operate out of Conexant's Waltham, Massachusetts location. At least for now, the move may preserve the current level of diversity in the PC audio codec arena, since SoundMAX should keep coexisting with other solutions from Conexant, Realtek, and others.

    Report Unresolved Customer Service Issues here:

    Dell - Unresolved Customer Service Issues

    I do not work for Dell. I too am a user.

    The forum is primarily user to user, with Dell employees moderating.

  • SpeedStep I bow to your awesomeness  That did it. The installer said the the driver was the same, uninstalled it and the reinstalled the the same driver, 5.12.1.7010, 10/31/2006. It works now. Fabulous, thanks.`

    I may still get a 5.1 channel card. The machine has a 2 slot PCI riser. The cage looks pretty crampt, is there a spec for cards that will fit?


    Thanks

  • I need these drivers for Windows XP Pro, can you help me?

  • Description Version Released Supported OS Download
    Analog Devices ADI 198x Integrated Audio, v.5.12.2.7010, A02 R14549.EXE A02 8/23/2007 Windows Vista 64-bit Download
    Analog Devices ADI 198x Integrated Audio, v.5.12.01.7010, A25  R145551.EXE A25 1/25/2007 Windows Vista 32-bit Download
    Analog Devices ADI 198x Integrated Audio, v.5.12.02.5280, A01  R96951.EXE A01 7/5/2005 Windows XP x64 Download
    Analog Devices ADI 198x Integrated Audio, v.5.12.01.5246, A23  R97809.EXE A23 6/9/2005 Windows XP
    Windows 2000
    Download

    R145551.EXE         32 BIT

    R145149.EXE          64 BIT

    Systems
    Dimension Desktop 2400
    Dimension Desktop 3000
    Dimension Desktop B110
    OptiPlex 170L
    OptiPlex GX270 / GX270N
    OptiPlex GX280
    OptiPlex GX520
    OptiPlex GX620
    OptiPlex SX270 / SX270N
    OptiPlex SX280
    Precision 360 / 360N
    Precision 370
    Precision 450
    Precision 470
    Precision 650
    Precision 670

    FOR WINDOWS 7 or Windows 8

    http://catalog.update.microsoft.com/v7/site/Home.aspx

    Click on this link to go to the Microsoft Update Catalog Website.

    In the search box, type Analog Devices.

    Then, look for version 5.12.1.7010 (32 bit) or version 5.12.2.7010 (64 bit).

    Click on Add to add the driver update to your Windows Update.

    You must use IE6 or higher.

    To use this website, you browser must have the user data persistence setting enabled.
    To enable this, follow these steps:
    In Internet Explorer, click Tools ,
    then click Internet Options.
    Click the Security tab, then click Custom Level.
    In the Settings dialog box, under the Miscellaneous section,
    find Userdata persistence and click Enable.
    Click OK twice to save and exit.

    Report Unresolved Customer Service Issues here:

    Dell - Unresolved Customer Service Issues

    I do not work for Dell. I too am a user.

    The forum is primarily user to user, with Dell employees moderating.

  • Any pci cards that work will REQUIRE PCI 2.2 or 2.3.  Meaning the card has 2 KEYWAYS in the slot.

    Cards with only 1 Keyway are PCI 2.1 and 5v Only and WILL NOT EVER WORK.

    Report Unresolved Customer Service Issues here:

    Dell - Unresolved Customer Service Issues

    I do not work for Dell. I too am a user.

    The forum is primarily user to user, with Dell employees moderating.

  • Thank you SpeedStep

  • Those drivers worked for me but there was an extra step involved to get the Soundmax driver to install to my system, then Microsoft update found the right driver and VWALA, works great!

    I have a XFX graphics card with HDMI on it and the system thought that that was my default, because I left the XFX card in while I installed Win7x64 everything installed perfect. Then I look and see that I have no audio except HDMI out from XFX card. I downloaded and tryed to install above said drivers, but it say that it was wrong driver cause I had AMD High Def Audio. Driver kicked back. So I go in and disable AMD HD AD in sound/video controllers and presto winupdate finds legacy driver probably from MS Vista x64 and it works great (The down arrow means it disabled not uninstalled).

    Oh BTW I have GX280 Desk Top (DCNE) Win7x64, ATI Radeon HD 4550, 4GB RAM, 500GB HDD, 450W Matx PSU (non-Dell), P4 551 CPU 3.2GHz [going to install P4 570 or 571 (self install)], Dell A08 Bios.

      

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