dell optiplex gx620 vista sound driver problem

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dell optiplex gx620 vista sound driver problem

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Hey guys i recently installed vista ultimate 32-bit onto my Optiplex GX620 and i seem to be having a bit of a problem because i cant get my audio drivers to work.

I've tried and downloaded every single setup for my PC but none seem to work, they all say, 'Your hardware isnt compatible with this software.'

Any soluions anyone?

Thanks.

All Replies
  • Dell only supports Windows XP.  There are NO Dell drivers for Vista (or Windows 7) for this model and you need Vista specific drivers.  The sound module is Soundmax ADI 198x.  You can search the web and try whatever you find, but you will probably have to do what others that have PC models that are not supported by Dell, install a PCI sound card that is Vista compatible.  

    I am not a Dell Employee

    Dell forum member since 2002

    Home Built PC with Gigabyte GA-Z77X-UD5H motherboard, i7 3770 CPU,  Windows 7 64 bit Home/Win 8.1.  SSD drive.  Sonar X3c 64 bit Recordng Software.

     

    Member of Nashville based R.O.P.E.

  • salam my all brother

    i used all driver specially universal driver but i couldnt find any driver if u need that driver ( optiplex gx 620 for sound card problem try on cobra driver CD inshallah ur problem will be solve. thanks

                         shahid ali khan

  • USB headphones work fine. Not the same as the 1/8" jack, but hey, its sound.

  • Vista Drivers Exist for GX620 sound as do windows 7 drivers.

    Analog Devices ADI 198x Integrated Audio
     
    Release Date:     1/24/2007        
    Version:     A255.12.01.7010        
    Importance:     Recommended        
    Download Type:     Driver        
    File Format:     Hard-Drive        
    File Size:     3MB     

    R145551.EXE         32 BIT

    R145149.EXE          64 BIT

    Compatibility

    Systems

    OptiPlex GX280
    OptiPlex GX520
    OptiPlex GX620
    OptiPlex SX280
    Precision 370
    Precision 470
    Precision 670

    Report Unresolved Customer Service Issues here
    I do not work for Dell. I too am a user.
    The forum is primarily user to user, with Dell employees moderating.

  • Neither of these files will continue and load a sound drive. They go up to  this error message "This file C:\dell\drivers\amd64\DevSetup.exe is missing!"

    Seems strange it calls for an "amd64" folder?

    However, I found that file put it in the folder and still no joy.

    Anyone know a solution???

  • Microsoft has updates

    DirectX June 2010 is also Highly Recommended.

    Download DirectX Redist (June 2010) from Official Microsoft ...

    Download file, Extract to a folder,  RUN DXSETUP.EXE as Administrator.

    The Analog Devices AD198X codec does have WHQL drivers from the Microsoft Catalog.

    Architecture: X86
    Classification: Drivers
    Supported products: Windows 7 , Windows 8
    Supported languages: all
    Company: Analog Devices
    Driver Manufacturer: Analog Devices, Inc.
    Driver Class: Sound
    Driver Model: SoundMAX Integrated Digital Audio
    Driver Provider: Analog Devices
    Version: 5.12.1.7010
    Version Date: 10/31/2006
    Company: Analog Devices
    Driver Manufacturer: Analog Devices, Inc.
    Driver Class: Sound
    Driver Model: SoundMAX Integrated Digital Audio
    Driver Provider: Analog Devices
    Version: 5.12.2.7010
    Version Date: 10/19/2006

    microsoft catalog Analog Devices 5.12.1.7010   32 BIT

    catalog.update.microsoft.com/.../ScopedViewRedirect.aspx

    microsoft catalog Analog Devices 5.12.2.7010   64 BIT

    catalog.update.microsoft.com/.../ScopedViewRedirect.aspx

    pci\ven_8086&dev_266e&subsys_01a11028
    pci\ven_8086&dev_24d5&subsys_01761028
    pci\ven_8086&dev_27de&subsys_01bc1028
    pci\ven_8086&dev_24d5&subsys_01741028
    pci\ven_8086&dev_24d5&subsys_01681028
    pci\ven_8086&dev_24d5&subsys_01561028
    pci\ven_8086&dev_266e&subsys_01791028
    pci\ven_8086&dev_24d5&subsys_03021028
    pci\ven_8086&dev_24d5&subsys_019d1028
    pci\ven_8086&dev_27de&subsys_01ad1028
    pci\ven_8086&dev_266e&subsys_01811028
    pci\ven_8086&dev_24d5&subsys_01621028
    pci\ven_8086&dev_266e&subsys_01901028
    pci\ven_8086&dev_266e&subsys_01991028
    pci\ven_8086&dev_266e&subsys_01771028
    pci\ven_8086&dev_24d5&subsys_01691028
    pci\ven_8086&dev_24d5&subsys_01511028
    pci\ven_8086&dev_24d5&subsys_01d51028
    pci\ven_8086&dev_24d5&subsys_01571028
    pci\ven_8086&dev_266e&subsys_017b1028
    pci\ven_8086&dev_24d5&subsys_017a1028
    pci\ven_8086&dev_266e&subsys_01751028
    pci\ven_8086&dev_266e&subsys_01781028
    pci\ven_8086&dev_24d5&subsys_01541028
    pci\ven_8086&dev_24d5&subsys_01551028

    Supported Update IDs

    03ae3b46-f06f-4f4f-b76a-4c960993b94c
    06362563-621c-4630-87aa-1213f176df1f
    0cf8bc26-892f-42fc-8757-a2dd83738b4a
    11c08435-a2d1-4463-b5b9-43376f56de76
    14b19087-24fb-4a67-bdef-00045f0c5c8a
    1958c05a-2a61-4acc-bed9-cfa612946126
    1e4ec816-d9f6-44b4-af7f-e3f12e395466
    1f85a63a-592b-4929-ab13-404a36f8eb4f
    285f6780-afaf-4ad6-b9af-64c0ef376a4d
    33065cca-c120-430d-b764-5ece296e6a5e
    3d594402-0ce5-4e3f-8cb7-4d41fa14e17a
    4016e98b-38d6-45dc-aa96-e5c6c4b8afa5
    41fc584a-ba80-4eea-960a-f33ff764f2d7
    53899004-f959-4e14-9f10-8a0f0c0914ba
    542a4956-c6e3-4279-a19b-00c55045a949
    584ec490-d422-42c6-a71c-f1c9967953b7
    6864f06b-1677-41bb-be75-1aba02a61dd0
    6c81fed7-57a9-4d9e-b239-2f8679b43cae
    723320af-da7b-4217-a0ac-b047612382a0
    7f98d187-abc6-40cc-bb47-0d89c690c89f
    89886cd9-dbd2-49cf-9d81-41dfd2e3c4e5
    bf0b1225-20cf-4be7-a0f6-d854183780f1
    c3eb318a-fe4f-4e0c-8ef9-56a56e2cac48
    c8cf0039-d33e-4bc4-991a-f9e1363d4660
    cf699d9c-8ea7-4b14-b5df-29ee34d023b0
    Company: Analog Devices
    Driver Manufacturer: Analog Devices, Inc.
    Driver Class: Sound
    Driver Model: SoundMAX Integrated Digital Audio
    Driver Provider: Analog Devices
    Version: 5.12.2.7010
    Version Date: 10/19/2006
    Support Url: n/a

    Report Unresolved Customer Service Issues here
    I do not work for Dell. I too am a user.
    The forum is primarily user to user, with Dell employees moderating.