The sound from the front headphone jack is bad. It sounds similar to a badly encoded sound file, digitized, echo, portions of the sounds lyrics are very hard to hear yet the music is sufficient volume. The rear jack is perfect though!
I have updated the SoundMax driver to the most recent version that was on the dell downloads, version 220.127.116.1170. This did not solve the issue.
I removed the device and upon rebooting it found new hardware where I installed the driver (of same version as above). This did not solve the issue.
I don't know what else to do. Ideas?
Check the front panel connection to the motherboard (reseat the cable).
On some other models there was a problem with the routing of the cable from the motherboard to the headphone jack. Users found that if they re-reouted the cable away from the hard drive that it fixed the problem. Check the cabling in this model in case the same thing is happening.
I am not a Dell Employee
Dell forum member since 2002
Inspiron 15 - 5577 Laptop
Home Built Desktop PC with ASUS Z170, i7 6700K CPU, Windows 10 64 bit Pro. SSD drive. Sonar Platinum Recordng Studio Software.
Dell SE2717HR 27" Monitor
Member of Nashville based R.O.P.E.
Ok I have reseated the cable. It is not near the HD.
I experience poor audio from the headphone jack still.
Using the same pair of headphones in the rear jack it sounds great.