The sound from the front headphone jack is bad. It sounds similar to a badly encoded sound file, digitized, echo, portions of the sounds lyrics are very hard to hear yet the music is sufficient volume. The rear jack is perfect though!
I have updated the SoundMax driver to the most recent version that was on the dell downloads, version 18.104.22.16870. This did not solve the issue.
I removed the device and upon rebooting it found new hardware where I installed the driver (of same version as above). This did not solve the issue.
I don't know what else to do. Ideas?
Check the front panel connection to the motherboard (reseat the cable).
On some other models there was a problem with the routing of the cable from the motherboard to the headphone jack. Users found that if they re-reouted the cable away from the hard drive that it fixed the problem. Check the cabling in this model in case the same thing is happening.
I am not a Dell Employee
Dell forum member since 2002
Inspiron 15 - 5577 Laptop
Home Built Desktop PC with ASUS Z170, i7 6700K CPU, Windows 10 64 bit Pro. SSD drive. Sonar Platinum Recordng Software.
Member of Nashville based R.O.P.E.
Ok I have reseated the cable. It is not near the HD.
I experience poor audio from the headphone jack still.
Using the same pair of headphones in the rear jack it sounds great.