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Dell forum member since 2002
Inspiron 15 - 5577 Laptop
Home Built Desktop PC with ASUS Z170, i7 6700K CPU, Windows 10 64 bit Pro. SSD drive. Sonar Platinum Recordng Software.
Member of Nashville based R.O.P.E.
try installing the driver from this page, it worked for me.
Thank you! Unfortunately the file R56339.exe installed just fine but didn't fix the problem. I did find another answer and link for R142745.zip; but, the link is broken and the Dell site doesn't have information on it (much less the file)! The problem is a Dell 520 which has a Multimedia Audio driver not found.
Thanks anyway for trying.
Try the files here: http://ftp.dell.com/Pages/Drivers/Desktops/Optiplex/OptiPlex%20GX520/#Audio
Windows Reinstallation Guide and Related Wikies See here for other wikies such as Customising and Using Windows 8.1, Dell Wireless Cards and Unofficial Drivers.
R145551.EXE 32 BIT
R145149.EXE 64 BIT
SystemsDimension Desktop 2400Dimension Desktop 3000Dimension Desktop B110OptiPlex 170LOptiPlex GX270 / GX270NOptiPlex GX280OptiPlex GX520OptiPlex GX620OptiPlex SX270 / SX270NOptiPlex SX280Precision 360 / 360NPrecision 370Precision 450Precision 470Precision 650Precision 670
FOR WINDOWS 7 or Windows 8
Click on this link to go to the Microsoft Update Catalog Website.
In the search box, type Analog Devices.
Then, look for
version 22.214.171.12410 (32 bit)
version 126.96.36.19910 (64 bit)
Click on Add to add the driver update to your Windows Update.
You must use IE6 or higher.
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Neither R56339.exe nor R142745.exe is the right file.
Never go to those non dell sites they seed the files deliberately with malware.
Thank you so much for the post!! Been trying to fix my no sound problem for nearly 2 and half months, finally all sotred out. I just downloaded that R97809.EXE and ran it, restarted the comp and boom all fixed! I really appreciate the effort people like you put into helping others, I registered to this site just to thank you lol. You are a LEGEND!
Hi all i hope i am not to late to respond to this post.
I have the same problem, just am running on windows 7 on my dell GX520 and have been uninstalling some old software on my pc and the soundmax media controller was accidentally part of the ones uninstall and now i have problems installing it, as i have no sound. I downloaded the R97809 and unzipp the file and hit the installation button and got an error message (This Operating system is not supported by this software ) i would assume they are referring to the windows 7 software, can someone please help as i cannot seem to find a version for windows 7 to install on my desktop pc. Thanks in advance.
You have to use at LEAST the vista drivers. R97809 is for XP.
The Microsoft catalog Drivers work with windows 7 ,8, 10
DirectX June 2010 is also Highly Recommended.
Download file, Extract to a folder, RUN DXSETUP.EXE as Administrator.
The Analog Devices AD198X codec does have WHQL drivers from the Microsoft Catalog.
microsoft catalog Analog Devices 188.8.131.5210 64 BIT
Supported Update IDs