I am having an issue with the display of my dell XPS 15. There is a small black spot on the display screen and it stays there continuously.
So is it a dead pixel or what ?
I took a screen shot of the screen then the image did not show the black dot so i am confused that if it is a dead pixel then it should also appear in the screenshot.
I also tried rubbing the black spot with a cotton cloth but it does not get removed.
Please guide me to any solution.
We can't tell without seeing the damage -- but screen faults are not repairable short of having the display panel replaced.
If it is a defective pixel, and the system is under warranty, here are the guidelines under which replacement is or is not possible under warranty.
I read your link in which i found that replacement is possible only if 6 or more dark sub-pixel are present so is my case considered since my laptop only has one dark dot..
My laptop is under warranty.