Trouble Accessing Invoices - Customer Care (Non-Technical issues) - USA Customer Care Board - Dell Community

Trouble Accessing Invoices

USA Customer Care Board

USA Customer Care Board
This board is for USA Customer Care (NON-technical) issues

Trouble Accessing Invoices

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When I go to the Premier Invoicing Report and click on an invoice number, instead of downloading the invoice it takes me to the Email Dell Order Support page.  When I go to an order and choose Invoice in the drop down, it asks for our Dell Partner ID, which no one seems to know what that is.  How can I easily access our invoices?

All Replies
  • Greetings,

    Thanks for reaching out. Please private message me the order number, registered name on the account and your email address. Let me check if I can raise a request for the invoice copy.

    Dell-Sahana R
    Social Media and Community Professional
    Order Status
    Download Drivers