We have a requirement for displaying the add-in which is present in agent desktop incident workspace on BUI. I found a link that shows the supported and unsupported features on BUI. But this had very little details about the add-ins and their functionality on BUI. What would be the starting point for using the extensibility framework for add-ins?
I didn't find the right solution from the internet.References:- communities.rightnow.com/.../42e2cf4005- Examples of animated explainer videos Examples