Apparently the Windows Installer Service is not available in Safe Mode so it appears to me that Steps 2 and 3 are invalid instructions. If I skip to Steps 4 & 5 I'm "unstalling" by way of deleting files and folders and then editing a number of registry entries (only those entries referencing the string "MyWay"). Seems like a recipe for disaster to me. PS - Yes, I have checked to ensure that the Windows Installer Service is correctly installed. What are my options here?