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Sorry for the delay in responding to you. I've asked our team to look into your case a bit further to see what we can do to help. Please check your private messages. I just responded there to get some private system info from you there. Thanks,
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Catriena: Sorry you continue to have problems with your Dell system. Feel free to send me a private message with your service tag or order number and I will be happy to look into it.
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This is the screen that gives you the option to download via the browser or Dell's driver manager tool.
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6-cell 56W/Hr battery option for Mini 10. Screenshot from Dell.com's US page.
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This is an image to show where to find the Facebook Connect icon on IdeaStorm.
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Two things for customers who are experiencing battery and charge-related issues with the Mini 9: Make sure to flash your BIOS to the A04 version . The first time you charge it, please leave it plugged in for 12 hours. More information coming in a Direct2Dell blog post happening tomorrow.