hey dallas so your saying to reformat and first install the system software then intel bios then the other stuff and it should work? i reformated and i cant see the wireless adapter in DM and when i download the drivers for the wifi wireless it saids hardware not found ? i know am getting the correct one because am using my service tag the fn +f2 does not turn on the radio. i have been at this for days. am pretty good with pcs so i dont know what the problem is. i have the dell e1405 can you please