This week I have been attending the ChannelExpo 2009 show in Birmingham, UK. The show had a great turn out and for me was an ideal opportunity to meet with partners, customers and members of the UK IT trade press at our Dell stand. For Dell, the event marked 16 eventful months in the channel. Reflecting on this opening period and what we’ve learnt was the focus of my keynote speech in the seminar theatre on the first day. Talking with existing and prospective partners encouraged me that we