In October 12, 2008 I purchased a Dell E228WFP monitor from Walmart.com....fast forward to May 1, 2009 and the backlight fails.....I followed instructions I saw posted by Dell- Mike M : "Monitor Replacement for Shelf-Stock Purchases For customers who purchase a monitor from a shelf-stock retailer and who require service under Dell’s limited hardware warranty, the technician should ask their L2 to submit a Fusion request to get a Customer number created. This will take time. Once the Customer