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Well i got my laptop back. They replaced the netwrk card, motherboard, and lid so one of those caused the problem. Well its fixed now so i'm happy.
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Well i gave dell a call and they went through some las minute troubleshooting and ended up giving me the shipping information. I'm going to drop it off tomorrow and we'll see how long it takes to get back . I just hope i filled out the shipping tag correctly and it doesnt get lost.
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Well i did the same thing as you. I let dell remotely access my computer and they tried all their fixes. However i really dont think there are any dell technicians that will come ot my house in Canada. So that means i have to send it in for them to look at it . I am going to phone them tomorrow to get hte shipping information and hopefully send it in and get it fixed asap.
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I restored my laptop to the dell factory image or whatever it is called with no luck . This was after 1 hour with dell tech support where they tried to see if they could fix it. I guess i'll phone back tomorrow and tell them so i can get shipping info but i might wait to see if it is solved on winodws 7. If you can keep us informed, and i really doubt it is normal for it to pulsate after it is shut down this is bacause if you do a manual shutdown (hold the power button) the entire computer turns
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I too would restore my computer but i don't want to lose all my saved information. As you said earlier its a known vista problem so would that even fix the problem? And how long do you have to send back your laptop after you bought it before your warranty expires?
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i know for a fact that i am selecting shut down. should i phone dell and get a new computer or is it a vista problem and a new laptop wont fix it.