I have only had my new Studio laptop a few weeks and am beyond discouraged. My laptop intermittely will connect to the internet. I first called Comcast (my service provider). I have done all troubleshooting with them and the connection is fine. Just to be sure I got a new modem from them as well as tried a different cable. I then called Dell Technical Support, which I have found to be useless. They instructed me to reset to the factory settings. This made no different. I have tried turing off the