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I searched the Dell site for hardware guidance but can't find what I'm looking and asking for. Perhaps you can throw me a life preserver in this adventure. I have a Dell OPGX260 mini tower that sports a factoy 1.8 GHz microprocessor. I thought of breathing some new speed into it. I like it for it's small and functional form. Nice design too. It's had the normal upgrades of memory, CD and hard drive. The death (due to that goofy AC motherboard connector) of my HP zd7000 was one step
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Guys, we need a secret membership card called "DeFunked E228 Owner's Club". I own four of these and get nervous about each slipping into a display coma through no design or efforts of me. It appears to be a bad monitor with internal handicap issues. Dell, Microsoft, Apple and others are going to have a reality check as consumers look to other vendors with support teams that speak English. The Dell support teams get a C+ in my book. I'm not a demanding person, but for the expense
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At least I had one success in this adventure. Following Jose's consol, I gave up on tech support and went through customer service. It went fairly well after endless transfers to some people trying to speak English. The final result is my defective E22wfp was shipped back to Dell in the original box that the replacement E22 came via Dell and FED-EX. The replacement E22 wasn't a new product, but a refurbished E22 monitor. It was tagged with the decal; "refurbished" So far, the current
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Jose, Do re-call what number you dialed? Compter voices with a happy tone. The support people are overseas and of no help. I seem to be going around in circles of this E22. Dell from my experience is digging a hole that they will fall into. All I want to do, is put this E22 monitor back in it's box; tag a note saying it is defective; replace with the same model that works. I was told that this has a warrenty life of three years. Not sure if that is true. Thanks again, Ron
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Jose, how you get Dell to send a replacement? I have the same problem. I still believe I'm in warranty. I take care of my computers. They don't suffer from dust, heat, power surges and those that spilled their coffee. This monitor is less then a year old but despite trying everything typical to make it display on other computers both laptops and tower units, this monitor will display the Dell logo, then two seconds of our main MS XP-Pro screen then goes dark. It worked fine for the majority
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Below I posted this delimna on Fix It. Dell has been horrible with the service side. It "" which is a kind way to put this in words. I've been at this for two days and DELL is on my black list. I never in all these many years had problems like this with NEC, Colorspan or Viewsonic. Microsoft, even IBM, despite techs living overseas in some desert or jungle. Jose, how you get those guys to send a replacement? I still believe I'm in warranty. I take care of my computers. They don't