I have ordered a 2nd generation XPS notebook from Dell and I did an online transaction.The company is still in hardware shortage..Depressing

and customer service needs to be kind and interactive.

They are not taking any efforts in getting the product delivered for me.

1 U510305AU-XPS™ 17 1

2 XPS17 MLK 1

3 2nd generation Intel® Core™ i7-2630QM processor 2.00 GHz with Turbo Boost 2.0 up to 2.90 GHz 1

4 17.3" (43.94cm) HD+ WLED TL (1600x900) 1

5 Anodized Aluminium LCD Back Cover 1

6 Intel(R) Core(TM) i7 Label 1

7 E-star Label 1

8 System Media Kit 1

9 System Drivers 1

10 Directship Info Mod 1

11 System Documentation (English) 1

12 Widi Driver 1

13 JBL 2.1 Speakers + Waves MaxxAudio® enhancement 1

14 22W peak audio performance: 2 X 5W + 12W sub-woofer 1

15 World's first camera with Hi-Definition Video Streaming with Skype (2.0MP, H.264 Camera) 1

16 9-in-1 card reader 1

17 1 x HDMI 1.4,supporting 3Doutput for 3D Bly Ray,3D Video Streaming and Gaming as well as 5.1 Audio 1

18 Biometric - Fast Access Facial Recognition 1

19 Waves MaxxAudio V3.0 audio enhancements 1

20 Integrated 10/100/1000Mbps Gigabit Ethernet NIC 1

21 6GB 1333MHz DDR3 SDRAM (1x2GB +1x4GB) 1

22 640GB 7200RPM SATA Hard Drive 1

23 640GB 7200RPM 2nd Hard Drive 1

24 Tray load Fixed Blu-ray BD-ROM / DVD + /-RW Combo Drive 1

25 Roxio Creator Starter 1

26 Roxio Creator Starter - Media Kit 1

27 Cyberlink PowerDVD Software9.6 1

28 150W Primary AC Adapter 1

29 Power Cord (ANZ) 1

30 9 Cell Primary Battery 1

31 Shipping Box 1

32 3G NVIDIA® GeForce® GT 555M With Optimus 1

33 Internal High-Definition 5.1 Performance Audio with SoundBlaster X-Fi Audio 1

34 CREATIVE Sound Blaster(R) X-Fi MB Software Kit 1

35 Non-TV Tuner Bezel 1

36 Driver for Intel 1030/6230 wireless 1

37 Intel® Centrino® Advanced-N 6230 with Bluetooth v3.0+HS 1

38 No WWAN Info mod 1

39 Dell™Backlit Keyboard with Touchpad (English) 1

40 Windows(R) 7 Label 1

41 Microsoft Patch for WIN7 1

42 Genuine Windows(R) 7 Home Premium 64bit (English) 1

43 Windows(R) 7 Home Premium COA Label 1

44 Genuine Windows(R) 7 Home Premium 64bit (English) DVD Media 1

45 - 1

46 Microsoft® Office Starter 2010: reduced-functionality Word & Excel w/ads. No PowerPoint or Outlook 1

47 Windows Live Software 1

48 Dell Welcome Note Included 1

49 Dell(TM) Support Center 1

50 Skype Software 1

51 DataSafe Local Basic 1

52 eBay Webslice 1

53 WinRE software 1

54 Dell Webcam Central Software 1

55 Dell Webcam Central Media Kit 1

56 Sensible Vision FastAccess Facial Recognition Software 1

57 Sensible Vision FastAccess Facial Recognition Software Media Kit 1

58 Stage Software - Framework 1

59 Stage Software - MusicStage 1

60 Stage Software - PhotoStage 1

61 Stage Software - VideoStage 1

62 Stage Sofware Media Kit - Non Touch 1

63 Adobe Reader X 1

64 McAfee(R) Security Center - 30 Days Trial Version 1

65 # Yr 1 Carry-In Service after Remote Diagnosis 1

66 # Yr 1 CIS Parts Exchange Service 1

67 # 1yr Ltd HW Wrty, InHome Svce after Remote Diagnosis 1

68 # 1yr Parts Exchange Service 1

69 For Info Only:1Yr Ltd Hardware Warranty, InHome Service after Remote Diagnosis 1

70 1 Year Plus Phone Support: Mon-Fri 0800-2000, Sat 1000-1600 1

71 For Info Only: 1Yr Ltd Hardware Warranty, InHome Service after Remote Diagnosis 1

72 For Info Only: Dell's Terms and Conditions apply 1

73 Dell Online Backup 2GB 1

74 To activate your online backup account, go to Start, Programs, Datasafe Online 1

75 # NFO, RYLTY, DTSV, OL 1

76 1 Year Dell Online Backup 2GB 1

77 MOD,SW,DSO,2GB-FREE,2.0 1

78 LTO 1 - For Online Use Only 1

79 LTO 3 - For Online Use Only 1

80 Technical Support 1

81 Technical Support 1

82 Laptop Batteries Carry 1 Year Warranty Only From Invoice Date 1

83 For Info Only:Laptop Batteries Carry One Year Warranty Only From Invoice Date 1

84 Dell's Terms and Conditions apply 1

85 Tech Sheet (ANZ) 1

86 NB-OS-CTO Handling&Insurance charges(Australia) 1

87 Standard Delivery: Delivery 9am-5pm - Monday to Friday (excl. public holidays) 1

88 Call 1300 367 773 within 30 days to redeem 1

89 Check coverage areas before order confirmation 1

90 Onsite help in your home, by Gizmo 1

91 Onsite help in your home, by Gizmo 1