computer is still under warranty. And will try to talk to them on phone, but... it seems like it's a software issue. power is going to drive. drive not spinning but it does make some noise. Anyone loose ability to read CD's.
I did some self test and it says it is working properly. But it also says put a disk in when there is a disk in the drive.
Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
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Microsoft MVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015