XPS 15 Claims that the Hardware Radio Switch is off

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XPS 15 Claims that the Hardware Radio Switch is off

  • In the middle of working on a project, both my wireless connection and my bluetooth mouse stop working.  After finding a USB mouse I could plug in (can't stand the pad I must admit), I ran diagnostics and was told to turn on the radio hardware switch.  Of course, nothing in the computer help software  describes where or what such a switch is.  I have looked at the outside of the laptop, but can't find one.  I tried to access the manual and was told I could not because I did not have a connection to the Internet.

    So I connect to the Internet on a friend's computer and run a search at the Dell site for XPS 15 manual and get a list of technical specifications and overviews - none of which even mention the XPS 15.  I am glad I found this forum, and I am hoping someone can confirm that my laptop actually exists as a Dell product.  I am starting to wonder.  Anyone know where this darn radio hardware switch is on an XPS 15?  Or where I can get a manual?  Thanks.

  • it's at F2 little transmitter symbol

  • Thanks. i found the F2 function but my Dell XPS won't let me turn on the hardware radia switch to on.. any suggestion?

  • carl54321,

     

    Places to look to see if your Connection is enabled

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • To find the info on your particular model go HERE use the enter service tag to take you to the support pages for your particular model. There are 3 different model numbers for you system .. 1501,1502,1511z

     HomeBuilt SandyBridge P8P67 i7 2600k @ 4.5 ghz 8gigs GSkill Ripjaws. Corsair 800D Case and AX1200 Ps X-Fi Titanium Fatal1ty pro PCIe Sound Card
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