In the middle of working on a project, both my wireless connection and my bluetooth mouse stop working. After finding a USB mouse I could plug in (can't stand the pad I must admit), I ran diagnostics and was told to turn on the radio hardware switch. Of course, nothing in the computer help software describes where or what such a switch is. I have looked at the outside of the laptop, but can't find one. I tried to access the manual and was told I could not because I did not have a connection to the Internet.
So I connect to the Internet on a friend's computer and run a search at the Dell site for XPS 15 manual and get a list of technical specifications and overviews - none of which even mention the XPS 15. I am glad I found this forum, and I am hoping someone can confirm that my laptop actually exists as a Dell product. I am starting to wonder. Anyone know where this darn radio hardware switch is on an XPS 15? Or where I can get a manual? Thanks.
it's at F2 little transmitter symbol
Thanks. i found the F2 function but my Dell XPS won't let me turn on the hardware radia switch to on.. any suggestion?
Places to look to see if your Connection is enabled
What is a Dell Service Tag and how do I locate it?
Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks
Welcome to Dell Community!
Microsoft MVP - Windows Expert-Consumer April 1, 2012 to March 31, 2015
To find the info on your particular model go HERE use the enter service tag to take you to the support pages for your particular model. There are 3 different model numbers for you system .. 1501,1502,1511z
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