An even better option is PC Restore to do it Press Ctrl and keep tapping on F11 when you start up the system. You will be given the prompt to Restore or Reboot. Chose Restore and you will be able to restore it to factory defaults. The step mentioned in the previous reply helps only helps if you have not had the system from a long time.
Doing a PC Restore will cause you to lose all data/Applications on the system since the system was purchased.
All Programs loaded from the factory will be available.
How Do I Use the Dell™ PC Restore by Symantec Utility?
Message Edited by George Richards on 03-11-2006 07:12 PM
THANK YOU GEORGE RICHARDS!!!!!!!!!!!!!!!