alienware 14 overheating please HELP!!!!!

Alienware Club

Alienware Club
Share your Alienware experiences and join in the conversation with other Alienware users.

alienware 14 overheating please HELP!!!!!

This question is not answered

I just got my new alienware 14 yesterday and I played some games on it bf3 skyrim mw2 on normal settings and the laptop overheats in about half an hour I puted the laptop on balanced battery performance and still it keeps SHUTTING DOWN RANDOMLY

All Replies
  • There are a few things you can try:

    -Update your drivers to the latest version

    Nvidia Cards:www.nvidia.co.uk/.../Find.aspx

    AMD Cards:support.amd.com/.../index.aspx

    -Are the fans spinning up properly/full speed?

    -Is there hot air comming out of the fan outlets?

    -This thing should be covered by your warranty, inform tech support about this issue.

  • Hi Fuzzy_q8,

    Where do you have this computer sitting when you are gaming? Our suggestion is for Alienware laptops to be sitting on a flat surface. Download the CPU HW Monitor to monitor the highest temps.

    Checkout this article on overheating issues.

    Also, for a better performance, we recommend the high performance profile under power settings.

    Let me know how everything goes.

    Alienware-AlexanderJ
    Dell | Alienware Technical Support & Community Manager Alienware Arena
    #IWork4Dell
    Opening your case does not void your warranty! Check out Alienware Artificial Intelligence
    I can't always reply to PM's, if you need extra assistance visit: YouTube Logo Facebook Logo Twitter Logo