I just got my new alienware 14 yesterday and I played some games on it bf3 skyrim mw2 on normal settings and the laptop overheats in about half an hour I puted the laptop on balanced battery performance and still it keeps SHUTTING DOWN RANDOMLY
There are a few things you can try:
-Update your drivers to the latest version
-Are the fans spinning up properly/full speed?
-Is there hot air comming out of the fan outlets?
-This thing should be covered by your warranty, inform tech support about this issue.
Where do you have this computer sitting when you are gaming? Our suggestion is for Alienware laptops to be sitting on a flat surface. Download the CPU HW Monitor to monitor the highest temps.
Checkout this article on overheating issues.
Also, for a better performance, we recommend the high performance profile under power settings.
Let me know how everything goes.
Alienware-AlexanderJ Dell | Alienware Technical Support & Community Manager #IWork4Dell Opening your case does not void your warranty! Check out Alienware Artificial Intelligence I can't always reply to PM's, if you need extra assistance visit: