Bought M18X-R2 computer in June '12:
9/12 Video cards overheating: Tech to site to replace heat sinks and 3 fans
4/13 Hard Drive failure: LOST ALL DATA, sent to TX, replaced hard drive and motherboard (#2) (computer returned without OS installed)
7/13 Sound Card failure: tech to site, replaced motherboard (#3)
7/13 Lights on computer no longer functioning after motherboard replacement: was told it was MLB connector, wanted to charge me $350 to fix until I fought it, sent to TX, replaced motherboard (#4) (computer returned with hard drives not recognized)
7/13 Hard drives not recognized: LOST ALL DATA, Dell recommends system exchange, either a refurbished one or if one cannot be found, a new one
Thank God I bought extended warranty and on-site service. I'm pushing to get a NEW system and not a refurbished one. So unhappy about product, I'm sorry I even bought one...
Can anyone recommend anyway to relieve stress/ disappointment/ advice on next step I should take?