M14x R2 fan issue

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M14x R2 fan issue

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I recently bought a Dell Alienware 14x R2 with everything maxed out for gaming. I have an old Dell Alienware that is a 17 inch I think and have no problems
playing GW2 on that. My new computer constantly runs the fan while I'm playing GW2 on it and it gets warm. I have it on a cooling pad and the game plays fine
and all but I don't understand why this brand new computer has a harder time running GW2 than my older one. Any ideas?

All Replies
  • Hi Brechgirl,

    The fan spins to dissipate the heat generated while playing the game and also depends on the processing load. I suggest you to clean the airvents with a can on compressed air and update the BIOS to the latest version.

    You can download the latest BIOS by punching in the Service Tag by visiting the following link:
    http://dell.to/QjjZDA

    Please let me know about your findings.

    Thanks and Regards,
    Rajath N
    Dell Social Media and Community Professional
    Order Status : http://dell.to/1fgKSTr
    Download Drivers : http://dell.to/1hcxG98