{MOVED}Alienware M17x Battery Won't Charge

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{MOVED}Alienware M17x Battery Won't Charge

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My three year old, Alienware M17x laptop battery has stopped working. The computer doesn't even recognize that a battery is installed. Computer works fine on AC power, but the battery won't charge. Before I purchase a replacement battery for $100, I'm asking the group to advise me if they think it's a bad battery or a bad internal hardware issue that won't recognize the battery. Please help! Thx!.

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  • Hi smg911,

    Welcome to the community.

    Please check the link below which would be helpful in answering your queries:

    http://dell.to/f7eg1x

    I hope I was able to answer your query today.

    Thanks and Regards
    Sandeep P
    #iworkfordell

    Thanks and Regards
    Sandeep P
    #iworkfordell

    To know more about Dell Product Support, Drivers & Downloads, Order & Dispatch status -> choose your region US Customers; UK Customers; India Customers. For Dell support videos click Here.