Windows 7 Home Premium
Service Pack 1
Alienware M15x 64bit
ELBY CLONEDRIVE SCSI CdRom Device
FSVQFWN Z09M70XQVW SCSI CdRom Device
Optiarc DVD+-RW AD-7640S
STS 45UNSLA7KXE SCSI CdRom Device
Drive whirs and then stops, doesn't read or even recognize that a disc is in the drive.
This has been a persistent issue for over a year, but I haven't had a need of a CD drive. I figure it's about time to fix it since I'll be going back to school.
Microsoft FixItUpdating drivers for each drive
Any help would be greatly appreciated, thanks!
This occurs when inserting any of the Dell branded CDs (Driver, Resource, etc) ? I need some information to investigate this. Send me the following via private message -Email Address:Name:Shipping Address:Phone Number:Computer Service Tag number:
Liaison for Desktops, Alienware, MonitorsSocial Media Support#IWork4Dell43,889 Forum post
Drivers & DownloadsDell instructional videosAlienware instructional videos
The Dell warranty expired on 4/14/11. Call Dell Spare Parts 1-800-357-3355 and ask for part number TR555 (8X DVD+/-RW optical disc drive) for prices and availability. Or simply search the web for the part number.