I bought my Alienware X51 last week, being a bit computer stupid I didn't make a back up of the recovery disc.  I spoke to A dell rep and he told me to install windows again, which was absolutely wonderful.  Unfortunately I lost all my Alienware stuff, now when I got to try and Factory reset "F8" key I am not shown the option of setting the computer back to its original state.  How can I restore my computer back to its original state?, Can I buy a reset disc ? Do I have to can I send it back to Dell to get it Setup in the factory.  The Tech guys I spoke to were very helpful but they kept ignoring the question about using the image partition. And always kept on about reinstalling Windows as if the subject was Tabboo. It looks as if Im stuck with an expensive computer that I cannot reset to factory settings. 

Shuda bought a Mac