M14x Overheats and Slows down

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M14x Overheats and Slows down

  • Hey guys, I've had this for the better part of 6-7 months now, and I LOVE this m14x, it's a phenomenal machine. Like all high end components though, it can be a bit fickle about functioning at top quality forever (kinda like a Ferrari). My problem is this: Games that used to run at top FPS with Ultra/Max settings, now all stutter at the top. Star Wars the Old Republic is probably the best example. I played a beta weekend a month ago, and had max settings and ran completely smoothly. However, on this current beta weekend. Max settings keep me VERY choppy (in the 10-13fps range) I downloaded a CPU/GPU monitoring tool, and while playing (sorry, *trying* to play) Skyrim, I was getting CPU temps in the 85-90c range, and GPU temps in the 93-97c range, and on LOW settings it was being incredibly sluggish after 5 minutes of play (goes from 200+ FPS with Vsync disabled to 3-5fps) My guess is that I need to reapply the thermal paste on either the CPU or GPU. If you have any other steps or know a way I can get a certified support person to do it, it would be great. I've got the Advanced warranty still until May. Thanks, -M
  • Have you tried blowing out the dust and made sure all the fans are still working.

    It works best to use a real air-compressor and blow out from the inside out.


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  • You could also try increasing your fan speeds. www.alienwarearena.com/.../-guide-unofficial-aw-fan-control-

    Top Deck Tech Station HPTX / 3x Scythe DFS123812-3000 "ULTRA KAZE"  
    Silverstone 1500W
    EVGA X58 4-WAY SLI Classified
    6GB Super-Talent DDR3-2000 @ 2000MHz @ 7-7-7-21
    i7-980x @ 4.3GHz / Thermaltake Frio CPU Cooler
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    2x Western Digital VelociRaptor HD's

  • Thanks for the tips! I've definitely tried the compressed air, from external but angled downward and out of the computer/fan. I'll take a look at the can control. Hopefully (especially considering that noise isn't an issue with me at all) I can crank them up and get better temperatures and performance that meets expectations.

  • Fan speeds upped by 500rpm per thermal step. Hopefully that helps. Anyone had experience with what is a good, high speed configuration? Has anyone had experience re-doing the thermal paste on the CPU and GPU? I've got a tube of Arctic Silver 5 at home, so I figure why not?

  • I would replace the thermal paste on the cpu & gpu and max the fans. Here is a video on how to completely disassemble the m14x and reapply the thermal paste on the cpu & gpu if you are thinking about doing it yourself.

    Top Deck Tech Station HPTX / 3x Scythe DFS123812-3000 "ULTRA KAZE"  
    Silverstone 1500W
    EVGA X58 4-WAY SLI Classified
    6GB Super-Talent DDR3-2000 @ 2000MHz @ 7-7-7-21
    i7-980x @ 4.3GHz / Thermaltake Frio CPU Cooler
    3x EVGA GeForce GTX 580 Superclocked @ 895/2300
    2x Western Digital VelociRaptor HD's

  • Thanks. Just finished it. About to pull apart the computer now. Can someone clarify for me that resolving the overheating will actually improve performance in-game? I know re-pasting can fix the heat issue. But without overclocking further, would that still allow for more performance from the GPU/CPU?

  • neonend

    Can someone clarify for me that resolving the overheating will actually improve performance in-game? I know re-pasting can fix the heat issue. But without overclocking further, would that still allow for more performance from the GPU/CPU?

    Your CPU & GPU temps need to be reduced, by reapplying the thermal paste and maxing the fans you should see a significant difference in temps and performance. I am going to guess you are running a Nvidia GPU which throttles @ 97C, when your card gets this hot it reduces the clock speeds on the card to reduce heat thus you lose performance. The stuttering you have been experiencing is being caused by throttling by hitting the 97C mark. If you reduce the temps by reapplying thermal paste and maxing fans you should no longer have anymore stuttering because your gpu will never hit the 97C mark again and you will have no throttling so you will get full performance once again.

    Top Deck Tech Station HPTX / 3x Scythe DFS123812-3000 "ULTRA KAZE"  
    Silverstone 1500W
    EVGA X58 4-WAY SLI Classified
    6GB Super-Talent DDR3-2000 @ 2000MHz @ 7-7-7-21
    i7-980x @ 4.3GHz / Thermaltake Frio CPU Cooler
    3x EVGA GeForce GTX 580 Superclocked @ 895/2300
    2x Western Digital VelociRaptor HD's

  • Do you know what temp the CPU throttles? BTW, IC7, GPU max 66c, CPU 82c, Bios A03 for fan WOOOSHH.

    M14X red, 2630QM 2,0Ghz OC
    GT555M 1.5GB OC
    Kingston HyperX DDR3 PNP 2x4.096 MB 1.600 MHz 9-9-9-27
    OCZ Vertex 3 MI 120GB, fw 2.13
    Intel® Wireless LAN 6205
    14,1-inch 1.600 x 900| Win 7 64
    Unlocked Bios 03, IC 7 Diamond paste
  • i have alienware m14x also and playing BF3 on max high settings 1366x768 the game runs at 66c max and dosent get any higher and i use the CoolMaster U2 cool pal pad

    Check out my youtube page

    http://www.youtube.com/user/ArcticGamez?feature=mhee

    Alienware M14x

    intel core i5 2.40Ghz

    8GB DDR3 @ 1600mhz

    Nvidia Geforce GT 555m 1.5GB

    windows 7 64bit home

  • c69k

    Do you know what temp the CPU throttles?

    100C.

    Top Deck Tech Station HPTX / 3x Scythe DFS123812-3000 "ULTRA KAZE"  
    Silverstone 1500W
    EVGA X58 4-WAY SLI Classified
    6GB Super-Talent DDR3-2000 @ 2000MHz @ 7-7-7-21
    i7-980x @ 4.3GHz / Thermaltake Frio CPU Cooler
    3x EVGA GeForce GTX 580 Superclocked @ 895/2300
    2x Western Digital VelociRaptor HD's

  • Thank you Sajin1337, any thought about the thermal pads on 555M GPU? Some people claim they replace them with thermal paste, but HOW/WHY? I see the pads are +/- 3mm so how much paste would that be? Do you think this would help with temps?

    M14X red, 2630QM 2,0Ghz OC
    GT555M 1.5GB OC
    Kingston HyperX DDR3 PNP 2x4.096 MB 1.600 MHz 9-9-9-27
    OCZ Vertex 3 MI 120GB, fw 2.13
    Intel® Wireless LAN 6205
    14,1-inch 1.600 x 900| Win 7 64
    Unlocked Bios 03, IC 7 Diamond paste
  • c69k

    Thank you Sajin1337, any thought about the thermal pads on 555M GPU? Some people claim they replace them with thermal paste, but HOW/WHY? I see the pads are +/- 3mm so how much paste would that be? Do you think this would help with temps?

    thermal paste is always better than thermal pads, temps will be better with the paste than a pad. how much paste is +/- 3mm? no idea. when applying thermal paste you need to make sure it just covers the entire GPU without over doing it, to much paste is a bad thing.

    Top Deck Tech Station HPTX / 3x Scythe DFS123812-3000 "ULTRA KAZE"  
    Silverstone 1500W
    EVGA X58 4-WAY SLI Classified
    6GB Super-Talent DDR3-2000 @ 2000MHz @ 7-7-7-21
    i7-980x @ 4.3GHz / Thermaltake Frio CPU Cooler
    3x EVGA GeForce GTX 580 Superclocked @ 895/2300
    2x Western Digital VelociRaptor HD's

  • Sorry, my previous post was unclear. I meant the pads on GPU memory   lol

    M14X red, 2630QM 2,0Ghz OC
    GT555M 1.5GB OC
    Kingston HyperX DDR3 PNP 2x4.096 MB 1.600 MHz 9-9-9-27
    OCZ Vertex 3 MI 120GB, fw 2.13
    Intel® Wireless LAN 6205
    14,1-inch 1.600 x 900| Win 7 64
    Unlocked Bios 03, IC 7 Diamond paste
  • c69k

    Sorry, my previous post was unclear. I meant the pads on GPU memory   lol


    should work just fine with those as well.

    Top Deck Tech Station HPTX / 3x Scythe DFS123812-3000 "ULTRA KAZE"  
    Silverstone 1500W
    EVGA X58 4-WAY SLI Classified
    6GB Super-Talent DDR3-2000 @ 2000MHz @ 7-7-7-21
    i7-980x @ 4.3GHz / Thermaltake Frio CPU Cooler
    3x EVGA GeForce GTX 580 Superclocked @ 895/2300
    2x Western Digital VelociRaptor HD's