Door controller has stopped working, what is this??? - Alienware Forum - Alienware Club - Dell Community

Door controller has stopped working, what is this???

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Door controller has stopped working, what is this???

  • What is a door controller?

    I updated to the new command center version 2.6.1.0, I love the new layout but one issue:

    I can not figure out,after putting my password in at start up and then it goes to the desktop I get an error message that the door controller has stopped working?? this while the thermal control starts up. Also, If I go to the command center and hit the thermal control tab it says the same thing that the door controller has stopped working??? I can not find door controller anywhere, never heard of it???

    Any ideas my friends?

    Would it help to reinstall it? Could I uninstall the version currently have and reinstall the older version (2.5.51.0) or would I create more problems.

    So, it is not always good to update? I have always assumed updates were good not bad.

    Matt

  • The Aurora doesn't have a motorized door. Run CCLeaner and restart , the error should go away.

    AURORA ALX, I7 920, UNDER REBUILD
    XPS 730 X.. I7 950  BIOS 1.05  WIN7 PRO

    2x 750 RAID 0,

    GPU HD 5870 X2 IN CF

    AW FX  1.0.51.0

    teutonic360 on steam


     

  • I am unable to locate CCleaner. Have suggestions. Thank you for your help. Matt

  • Just Google CC Cleaner. It is used to remove registry errors ect. A re- start may eliminate the error

    AURORA ALX, I7 920, UNDER REBUILD
    XPS 730 X.. I7 950  BIOS 1.05  WIN7 PRO

    2x 750 RAID 0,

    GPU HD 5870 X2 IN CF

    AW FX  1.0.51.0

    teutonic360 on steam


     

  • If that doesn't work, should I unistall the update and reinstall it. I really appreciate your help.

    My lighting on the computer is now screwed up.

     

    Matt

  • Uninstalled command center and reinstalled it- IT WORKED! Matt

  • I did the same and get the message Door Controller nt working. I tried reloading from the disk but it comes back and says that a later version is present and won't reload. The Alienware support is no help atall and told me to reload from the Dell site but htey only have the latest version. There is a file in the files listing named DoorController but I cannot find any way to execute it. I have done the Alienware back up when I loaded the update so I don't have the old version, Has anyone got an answer

  • Matt how did you reinstall the command center once you uninstalled ?

  • Hello Robin, this is an ancient thread with only three subscribers, you might be one of them & now so am I, so we'll assume Matt might not reply here but who can tell. To answer your question, how to reinstall CmndCntr is as simply as a right click and running the app as an Admin or dbl-click it & start the install process etc. Are you having an error when u launch the CmndCntr app?

    If you let me know what model of Alien you have and your windows version I might be able to point you to the right CmndCntr version downloadable from Dell.com. Ball's in your court


    - Door Controller -

    Area-51 R1 ALX has a motorized front panel 'door', this app in CmndCntr software in combination with the master i/o daughterboard allows it to motorize up/down, this is my interpretation of it. Non-A51 ALX models with an mio board producing the 'error', I would assume the uninstall/reinstall of CmndCntr in combination with CCleaner registry fix may cure it; certainly an odd error to have on a non-ALX ...

     


     Area-51 ALX Area-51 GLX Lunar-51 GLX Aurora R4 ALX/GLX Area-51 R2

    May 2014 Candidate: Pounding Ghost