I have reinstalled my Windows 7 install and downloaded the latest drivers for my system. When I plug in a flash drive, it fails on my system. I checked device manager and noticed under human interface devices, i am missing my keyboard and mouse listed. Even though my keyboard and mouse work, it seems to be a driver problem that I have.
What driver am I supposed to install on my system to get USB ports to work properly.
PS. I dont have any warnings or unknown devices in Device Manager.
Intel Core i7 960 @ 3.2Ghz
Windows 7 Home Premium x64
ATI Radeon HD 5870
Dominator 6GB DDR3 @ 1600Mhz
RAID 0 with 2 Vertex 120GB SSD + RAID 1 with dual 2TB HDs
Creative SoundBlaster X-Fi Xtreme Titanium
Dual 25" Monitors (2ms) 1920 x 1080 via HDMI cables
Logitech G15 Gaming keyboard
Logitech G500 Gaming Mouse
Another thing that I found out, I have plugged in a CF card into my 13in1 media reader and it does not recognize and the light does not show up. This is the same media reader that comes with Dell XPS 730x pcs. Something is not right here.
Any comments or ideas would be appreiceated.
This is how I do it:
Unplug everything except keyboard, mouse, and monitor.
Install Windows-7 (64 bit) first.
Install latest Dell drivers (from support.dell.com ... for your Service Tag) in this order:
Intel ChipsetVideo DriversRealtek AudioBroadcom Gigabit Ethernet (optional if using Microsoft bundled drivers instead)eSATA Driver (SIL-Silicon Image)JMicron Sata Controller (For optical drives - Area51 Only)
AlienWare Command Center
None of the Intel Storage (RST) stuff is really required (if not running a real RAID setup). Otherwise it's optional.Once installed, it replaces the Microsoft HDD driver and cannot be uninstalled or removed.
The Logitech keyboard and mouse might require special drivers for full functionality. Download Win7-64drivers from their website.
Alienware Aurora-R1 ~ Intel i7-930 ~ 12gb ramNVIDIA GTX-1070 MSI Gaming-X 8gb 256gb Samsung 830 SSD / 1tb HDD ~ LG Blu-Ray ~ USB 3.0 PCIeDell 24" UltraSharp u2410 LCD & Dell 20" LCDWindows-10 Pro (64bit)
My Alienware Desktop General Hardware Troubleshooting thread
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Registered Microsoft Partner& Apple Developer:Gaming when I'm not programming.
I answer questions here, butI'm not a Dell employee.
I ended up fixing most of my problems. I found an 5 month old system image that i created and stored on my NAS.
I do have a single problem, my internal media card reader still does not work. I may have disabled it by accident when i was troubleshooting my original problem of USB ports not recognized. What i did was load optimal settings in my BIOS.
This is the excact memory card reader and how I installed it http://en.community.dell.com/owners-club/alienware/f/3746/t/19325761.aspx
If anyone can help me figure out how to get this reader back online, I would appreciate it.
Since it plugs into the MIO Board ... is the MIO Board working ok for you?
I can confirm that no additional drivers are required to get the Dell AW card reader working in Win-7. Mine is working fine after clean install procedure above.
In Control Panel/ Devices & Printers ... do you see a device named "USB2.0-CRW" ? Note, that's not Device Manager.
Tesla1856In Control Panel/ Devices & Printers ... do you see a device named
"USB2.0-CRW" ? Note, that's not Device Manager.
No mine does not show it.
see pic above
I dont beleive it came unplugged but I will check on that later. I think it is an option in BIOS that I might have turned off, when I clicked load optimal settings.
I ended up unplugging my power cord and let it sit for a few minutes. When Windows came back up, problem solved.
new quick question, what is doorcontroller.exe used for on a non-Area51 ALX system?
Bingo! Thanks, JoeCrab.
I must have tried a dozen restarts and driver updates. Your unplugging the power cord was the right fix.
Before I turned the system back on, I shopped out the dust and then left my printer and external HDD unplugged
while I started the system and verified that the card reader was working.