I'm frequently receiving the "Bluetooth Device not Discoverable" notification on my M17x laptop when I play World of Warcraft and am moving my character with the mouse. It causes approximately a 5 second lag in gameplay. The laptop is plugged into AC power, and I don't use any bluetooth devices or wireless devices. The mouse is wired and the internet connection is wired.
I also have an Alienware area-51 desktop computer. The desktop computer gets the approximately 5 second lag but there is no notification, only a sound notification. The sound is the device disconnect/device connect sound. I don't use any wireless or bluetooth devices on the desktop either.
I'm not sure what is causing this notification and how to get rid of it. Any suggestions?
Alienware Area-51 | Bios Version A07 | CC 126.96.36.199, A07 | Windows 7 64 | Dual GTX 285 | Creative X-Fi | MS Habu mouse | Dell L100 keyboard
Alienware M17x | Bios A02 | CC uninstalled | Windows 7 64 | Dual GTX 280M | IDT | MS Habu
M17x - Go into the Bios Setup- Advanced and disable the Internal Bluetooth. Press F10 to Save and Exit.
Area-51 - I do not see that option in the Bios Setup. Can you go into the Device Manager and right click and disable the Bluetooth?
Liaison for Desktops, Alienware, MonitorsSocial Media Support#IWork4DellDell Support Videos Drivers and Downloads
Thanks for the fast response.
I disabled the Internal Bluetooth via the Bios Setup on the M17x as per your instructions. I haven't had a chance to test it thoroughly. What little I did test produced no lag.
On the Area-51, I don't see anything that says Bluetooth in the device manager. I think I may have disabled it months ago. This is a link to screenshots of before (December 2009) and after (Today) Device Manager lists: http://s980.photobucket.com/albums/ae289/lovepuglets/Device%20Manager/ . On the "My PC Information" sheet that shipped with the PC there is mention of Bluetooth several times. I'll copy and paste here:
Installed Devices DriversBluetooth L2CAP Interface, 6-11-2009, 188.8.131.5200; Dell Wireless 365 Bluetooth Module, 6-15-2009, 184.108.40.20600; Bluetooth Remote Control, 6-24-2009, 220.127.116.1151; Microsoft Bluetooth Enumerator, 6-21-2006, 6.1.7600.16385; Bluetooth Hands-free Audio, 7-1-2009, 18.104.22.16800.
The conditions and behavior of the approximate 5 second lag in gameplay are identical for the laptop and desktop, which is what made me think it is a Bluetooth related error on the desktop. That being said, it seems a little odd that it would be the same cause since I apparently already disabled the Bluetooth on the desktop.
Don't know. Ask the gamers here.
Really? Your response is a disappointment.
To me, it appears the most recent post on that forum was March 31, 2010, which received no reply. I'm thinking I'll be disappointed over there too. Instead, I'll ask you this: How do I reactivate Bluetooth on my desktop? It is not showing up in the device manager.