My name is Philip
I am a PhD student working at the University of Strathclyde with industrial linked partners HORIBA Scientific and NPL Biotechnology Group.
I have been active on the Dell Community since about 2006. I have made my own set of installation guides and tutorials focused on Windows OS Reinstallation. It has been continuously updated and in particular has been focused around questions and user-difficulties arising from these forums.
The guides may be found here and have reached in excess of 1 million views:
I have also been active on Dell IdeaStorm. I joined the Dell Community VIP program and was one of the first Dell Community Rockstars. I also recently joined the Dell TechCenter Rockstar program.