This XPS Club group is for people interested in sharing their XPS experiences and learning social media. In my opinion, Social Media is content (words and images) created by ordinary citizens and shared easily across the web and offline. You can be a creator, a commenter, or just someone that reads the occasional blog post or watches the video that gets forwarded to you by a friend. Community is our online environment where people come together to learn, share, explore common interests. Social Media is the content exchanged within a Community.
At Dell, I have been a part of our company’s social media efforts for several years and we have had some successes and some valuable learning’s. This blog will show our steps and future plans. You will hear from multiple team members on topics such as community recognition, building a support forum, measuring social media and community across languages.
I know that the Forum transition has been tough on many of you users. My hope is that you will embrace the new XPS Club Group and use the Blog, Wiki, and Forum.
DELL-Chris M
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